Job Title: Janitorial Operations Manager Department: Operations Reports To: Director of Operations Employment Type: Full-Time
Pay: Salary
MUST be able to pass a felony/criminal background check
Position Summary
The Janitorial Operations Manager is responsible for overseeing daily cleaning operations across multiple facilities ensuring high standards of cleanliness safety and customer satisfaction. This role manages janitorial staff coordinates schedules maintains quality control oversees budgets and supplies and serves as the primary point of contact for clients regarding service delivery.
Key Responsibilities:
Operations Management
Direct and oversee daily janitorial operations for assigned facilities and accounts.
Ensure all cleaning services are performed according to company standards client requirements and regulatory guidelines.
Develop and manage staffing schedules to ensure adequate coverage.
Conduct routine facility inspections and quality assurance audits.
Implement corrective actions to address service deficiencies.
Team Leadership
Supervise janitorial supervisors and cleaning staff.
Conduct performance evaluations and provide coaching and development opportunities.
Monitor employee attendance productivity and compliance with company policies.
Foster a positive professional and safety-focused work environment.
Client Relations
Build and maintain strong relationships with clients and facility managers.
Respond promptly to client concerns service requests and emergencies.
Conduct regular client meetings to review service performance and identify improvement opportunities.
Ensure high levels of customer satisfaction and contract compliance.
Safety & Compliance
Enforce workplace safety standards and OSHA regulations.
Ensure proper handling storage and use of cleaning chemicals and equipment
Investigate and report workplace incidents as necessary.
Budget & Inventory Management
Manage operational budgets and labor costs.
Monitor supply usage and maintain appropriate inventory levels.
Reporting & Administration
Prepare operational reports inspection results staffing reports and performance metrics.
Maintain accurate records related to employee performance training and compliance.
Qualifications
Required
High school diploma or GED.
35 years of janitorial facilities management or custodial operations experience.
2 years of supervisory or management experience.
Strong leadership communication and problem-solving skills.
Proficiency with Microsoft Office/Word and scheduling/reporting software.
Valid drivers license and reliable transportation.
Preferred
Associates or Bachelors degree in Business Administration Facilities Management or a related field.
Experience managing multiple sites or large commercial facilities.
Knowledge of OSHA regulations and cleaning industry best practices.
Bilingual skills are a plus.
Key Competencies
Leadership and team development
Customer service excellence
Quality assurance and attention to detail
Time management and organization
Budget management
Conflict resolution
Decision-making and accountability
Safety and compliance management
Physical Requirements
Ability to walk stand bend and climb stairs for extended periods.
Ability to lift up to 50 pounds.
Ability to inspect facilities and demonstrate cleaning procedures when needed.
Availability to work flexible hours including evenings weekends and on-call situations.
Performance Metrics
Client satisfaction scores
Service quality inspection results
Employee retention and attendance
Budget adherence
Safety compliance and incident rates
Contract performance and account growth
Salary Range: $55000$65000 annually (varies by experience)
Benefits: Vacation Pay sick pay holiday pay company vehicle (during business hours) or mileage reimbursement.
Compensation: $55000.00 - $65000.00 per year
Built on a foundation of great brands and employees with a passion for service our vision is to be the leading provider of essential services through empowered people world-class customer service and convenient access. By joining ServiceMaster youll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee and not to The ServiceMaster Company LLC.
Required Experience:
Manager
Benefits:Company carCompetitive salaryFree food & snacksFree uniformsTraining & developmentJob Title: Janitorial Operations ManagerDepartment: OperationsReports To: Director of OperationsEmployment Type: Full-TimePay: SalaryMUST be able to pass a felony/criminal background checkPosition SummaryThe J...
Benefits:
Company car
Competitive salary
Free food & snacks
Free uniforms
Training & development
Job Title: Janitorial Operations Manager Department: Operations Reports To: Director of Operations Employment Type: Full-Time
Pay: Salary
MUST be able to pass a felony/criminal background check
Position Summary
The Janitorial Operations Manager is responsible for overseeing daily cleaning operations across multiple facilities ensuring high standards of cleanliness safety and customer satisfaction. This role manages janitorial staff coordinates schedules maintains quality control oversees budgets and supplies and serves as the primary point of contact for clients regarding service delivery.
Key Responsibilities:
Operations Management
Direct and oversee daily janitorial operations for assigned facilities and accounts.
Ensure all cleaning services are performed according to company standards client requirements and regulatory guidelines.
Develop and manage staffing schedules to ensure adequate coverage.
Conduct routine facility inspections and quality assurance audits.
Implement corrective actions to address service deficiencies.
Team Leadership
Supervise janitorial supervisors and cleaning staff.
Conduct performance evaluations and provide coaching and development opportunities.
Monitor employee attendance productivity and compliance with company policies.
Foster a positive professional and safety-focused work environment.
Client Relations
Build and maintain strong relationships with clients and facility managers.
Respond promptly to client concerns service requests and emergencies.
Conduct regular client meetings to review service performance and identify improvement opportunities.
Ensure high levels of customer satisfaction and contract compliance.
Safety & Compliance
Enforce workplace safety standards and OSHA regulations.
Ensure proper handling storage and use of cleaning chemicals and equipment
Investigate and report workplace incidents as necessary.
Budget & Inventory Management
Manage operational budgets and labor costs.
Monitor supply usage and maintain appropriate inventory levels.
Reporting & Administration
Prepare operational reports inspection results staffing reports and performance metrics.
Maintain accurate records related to employee performance training and compliance.
Qualifications
Required
High school diploma or GED.
35 years of janitorial facilities management or custodial operations experience.
2 years of supervisory or management experience.
Strong leadership communication and problem-solving skills.
Proficiency with Microsoft Office/Word and scheduling/reporting software.
Valid drivers license and reliable transportation.
Preferred
Associates or Bachelors degree in Business Administration Facilities Management or a related field.
Experience managing multiple sites or large commercial facilities.
Knowledge of OSHA regulations and cleaning industry best practices.
Bilingual skills are a plus.
Key Competencies
Leadership and team development
Customer service excellence
Quality assurance and attention to detail
Time management and organization
Budget management
Conflict resolution
Decision-making and accountability
Safety and compliance management
Physical Requirements
Ability to walk stand bend and climb stairs for extended periods.
Ability to lift up to 50 pounds.
Ability to inspect facilities and demonstrate cleaning procedures when needed.
Availability to work flexible hours including evenings weekends and on-call situations.
Performance Metrics
Client satisfaction scores
Service quality inspection results
Employee retention and attendance
Budget adherence
Safety compliance and incident rates
Contract performance and account growth
Salary Range: $55000$65000 annually (varies by experience)
Benefits: Vacation Pay sick pay holiday pay company vehicle (during business hours) or mileage reimbursement.
Compensation: $55000.00 - $65000.00 per year
Built on a foundation of great brands and employees with a passion for service our vision is to be the leading provider of essential services through empowered people world-class customer service and convenient access. By joining ServiceMaster youll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee and not to The ServiceMaster Company LLC.
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