IT Systems Engineer
Job Location:
Costa Mesa, CA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
ABOUT THE TEAM
Andurils IT Systems team builds the systems that keep our internal customers (the engineers operators and back-office teams across Anduril) productive. Were looking for a Systems Engineer to help us automate IT processes end-to-end: turning manual ticket-driven work into reliable software applying AI where it makes sense and shipping self-service tools that let employees resolve common issues without ever opening a ticket.
ABOUT THE JOB
The work is split roughly between two outcomes. First increasing service desk agent efficiency by building automations integrations and AI-assisted workflows that take routine tasks off our agents plates so they can focus on the harder problems. Second providing self-service automations to internal customers: employee-facing tools that handle common requests (access provisioning lifecycle changes troubleshooting) instantly and is a role with wide berth. Youll have the latitude to design build and implement solutions that materially improve service quality and operational efficiency for the entire company.
WHAT YOULL DO
- Design and build automations that take repetitive work off of IT Service Desk from account provisioning and access requests to common troubleshooting flows applying AI (LLMs agents classification summarization) where it produces a real efficiency gain.
- Ship self-service tools that let internal customers resolve common IT requests on their own safely and without waiting on a human agent.
- Build creative custom applications and automations that extend the tools and applications we own.
REQUIRED QUALIFICATIONS
- 3 years of experience in IT Engineering.
- Experience managing productivity collaboration and design tools.
- Adept in leveraging a programming language including Python Go Rust etc.
- Proven success in developing end-user applications and workflow automations for end-to-end continuous integration solutions using REST APIs and Webhooks.
- Ability to work autonomously and take ownership of complex projects.
- Ability to navigate ambiguity resolve user issues and work autonomously to identify and solve problems.
- Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.
PREFERRED QUALIFICATIONS
- DevOps experience: CI/CD pipelines deployment automation and operating production services.
- Experience applying AI/LLMs to internal tooling support workflows or agent-assist use cases.
- Experience conducting security architecture or design reviews around custom business applications.
- Experience implementing onboarding and off-boarding automations for an enterprise at scale.
- Background of supporting complex initiatives across applications.
- Familiarity with one or more infrastructure as code languages (e.g. Terraform AWS CDK) in a production capacity.
US Salary Range
$98000 - $130000 USD
The salary range for this role is an estimate based on a wide range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Andurils total compensation package. Additionally Anduril offers top-tier benefits for full-time employees including:
Benefits
At Anduril we invest in our people. Our comprehensive competitive benefits package (available at little to no cost to employees) ensures youre supported in health recovery and whatever comes next.For more information Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. Weve observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence please keep the following critical points in mind:
No Financial Requests:Anduril will never solicit payment or demand personal financial details (such as banking information credit card numbers or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters it will only come from an
@address. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role their email will clearly identify their agency. If you suspect any suspicious activity please verify the agencys authenticity by reaching out to .
- Direct from Anduril: If you receive an email from one of our recruiters it will only come from an
Exercise Caution with Unsolicited Outreach:If you receive any communication that appears suspicious contains grammatical errors or makes unusual requests do not engage. Always confirm the senders email domain is @ before providing any personal information or clicking on links.
What to Do If You Suspect Fraud:Should you encounter any questionable or fraudulent outreach claiming to be from Anduril please report it immediately to. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Andurils candidate data privacy policy please visit submitting your application you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk integrity and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists adverse media public-record information and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology intellectual property and organizational security.
Required Experience:
IC
