Peraton is looking for an IT Support Technician to support a contract onsite in Charlottsville role is ideal for a jack-of-all-trades IT professional who will support multiples systems networks and technologies. This role will provide advanced end-user support beyond basic help desk functions while assisting with network and systems administration device management troubleshooting and maintenance activities.
Peraton has served as the prime contractor for this program since its inception in the 1980s. We provide high-level government leaders with reliable secure voice video and fax communications anytime anywhere in any environment in support of day-to-day operations. We support a secure worldwide high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components. We provide integration for development of hardware and software solutions and engineering support for the delivery of network system software and security solutions.
The IT Support Technician is responsible for but not limited to:
Providing technical support for user networks systems and peripheral devices.
Troubleshooting hardware software and network-related issues.
Performing routine maintenance activities including powering on devices inspecting and connecting cabling verifying system status and validating security configurations.
Conducting patch management and firmware upgrades providing break/fix support and supporting daily operations and maintenance activities including onsite support for special events.
Providing remote and onsite preventative maintenance support which may require overnight travel.
Acting as an incident manager by coordinating issues with the Network Operations Center (NOC) providing status updates for ongoing incidents and documenting event closure within the ticketing system.
Coordinating and advising technical teams during maintenance outages authorized service interruptions lifecycle replacements and system upgrades.
Supporting installation configuration and sustainment of network and end-user infrastructure across multiple environments.
Qualifications
Required Qualifications:
Active TS/SCI security clearance required.
Bachelors degree in computer science Information Technology or related technical field and five (5) years of relevant experience; OR Masters degree and three (3) years of relevant experience; OR PhD and zero (0) years of relevant experience; OR High School Diploma/GED and nine (9) years of directly related experience may be substituted in lieu of higher education.
DoD 8140/8570 IAT Level II certification required.
Ability to work independently with minimal supervision in dynamic operational environments.
Strong organizational troubleshooting and communication skills.
Desired:
Cisco CCNA and/or CompTIA Network certifications.
Microsoft Certified: Windows Server Hybrid Administrator Associate.
Experience handling COMSEC material and devices.
Experience installing terminating labeling and testing structured cabling systems including Cat5e Cat6 Cat6A and fiber optic cabling.
Familiarity with network monitoring and management tools such as SolarWinds.
Experience using ticketing and workflow management systems such as Jira.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
$86000 - $138000. This represents the typical salary range for this position. Salary is determined by various factors including but not limited to the scope and responsibilities of the position the individuals experience education knowledge skills and competencies as well as geographic location and business and contract considerations. Depending on the position employees may be eligible for overtime shift differential and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer including disability and protected veterans or other characteristics protected by law.
Required Experience:
IC
ResponsibilitiesPeraton is looking for an IT Support Technician to support a contract onsite in Charlottsville role is ideal for a jack-of-all-trades IT professional who will support multiples systems networks and technologies. This role will provide advanced end-user support beyond basic help desk...
Responsibilities
Peraton is looking for an IT Support Technician to support a contract onsite in Charlottsville role is ideal for a jack-of-all-trades IT professional who will support multiples systems networks and technologies. This role will provide advanced end-user support beyond basic help desk functions while assisting with network and systems administration device management troubleshooting and maintenance activities.
Peraton has served as the prime contractor for this program since its inception in the 1980s. We provide high-level government leaders with reliable secure voice video and fax communications anytime anywhere in any environment in support of day-to-day operations. We support a secure worldwide high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components. We provide integration for development of hardware and software solutions and engineering support for the delivery of network system software and security solutions.
The IT Support Technician is responsible for but not limited to:
Providing technical support for user networks systems and peripheral devices.
Troubleshooting hardware software and network-related issues.
Performing routine maintenance activities including powering on devices inspecting and connecting cabling verifying system status and validating security configurations.
Conducting patch management and firmware upgrades providing break/fix support and supporting daily operations and maintenance activities including onsite support for special events.
Providing remote and onsite preventative maintenance support which may require overnight travel.
Acting as an incident manager by coordinating issues with the Network Operations Center (NOC) providing status updates for ongoing incidents and documenting event closure within the ticketing system.
Coordinating and advising technical teams during maintenance outages authorized service interruptions lifecycle replacements and system upgrades.
Supporting installation configuration and sustainment of network and end-user infrastructure across multiple environments.
Qualifications
Required Qualifications:
Active TS/SCI security clearance required.
Bachelors degree in computer science Information Technology or related technical field and five (5) years of relevant experience; OR Masters degree and three (3) years of relevant experience; OR PhD and zero (0) years of relevant experience; OR High School Diploma/GED and nine (9) years of directly related experience may be substituted in lieu of higher education.
DoD 8140/8570 IAT Level II certification required.
Ability to work independently with minimal supervision in dynamic operational environments.
Strong organizational troubleshooting and communication skills.
Desired:
Cisco CCNA and/or CompTIA Network certifications.
Microsoft Certified: Windows Server Hybrid Administrator Associate.
Experience handling COMSEC material and devices.
Experience installing terminating labeling and testing structured cabling systems including Cat5e Cat6 Cat6A and fiber optic cabling.
Familiarity with network monitoring and management tools such as SolarWinds.
Experience using ticketing and workflow management systems such as Jira.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
$86000 - $138000. This represents the typical salary range for this position. Salary is determined by various factors including but not limited to the scope and responsibilities of the position the individuals experience education knowledge skills and competencies as well as geographic location and business and contract considerations. Depending on the position employees may be eligible for overtime shift differential and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer including disability and protected veterans or other characteristics protected by law.
Peraton provides innovative solutions for the most sensitive and critical programs in government today, developed and executed by scientists, engineers, and other experts.
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