Internship – Owned Channel & Commerce (WebEmail) (Spring 2027)

Universal Destinations & Experiences Internship Program:

• Applications Close: June 26^th 2026 at 11:55PM ET. Submit your application as soon as possible dont delay!
• Spring 2027 Program Dates: Approximately January 2027 April 2027

JOB SUMMARY:

The OCC (DCXE/DDM) Intern will support the execution and optimization of digital marketing and customer engagement campaigns across owned channels (email web and mobile app). The role provides hands-on experience in campaign planning and operations performance analysis and cross-functional collaboration. Through real-world projects and mentorship the intern will build foundational skills in data-driven marketing customer journeys and industry best practices. The internship offers exposure to enterprise-scale marketing efforts and helps develop strong professional and communication skills.

The intern will gain hands-on experience in digital marketing and customer engagement including how campaigns are planned executed and optimized across channels. They will build foundational skills in marketing operations data analysis and cross-functional collaboration while learning best practices for performance and compliance supported by real-world project exposure and mentorship.

MAJOR RESPONSIBILITIES:

• Execution and optimization of digital marketing and customer engagement campaigns across channels which may include email web and mobile app.
• Assisting with campaign setup and deployment
• Analyzing performance
• Documenting processes
• Collaborating with cross-functional teams.
• Contribute to customer journey initiatives
• Support projects focused on guest acquisition engagement and conversion.

MINIMUM QUALIFICATIONS:

• In pursuit of an Associate Bachelor or Graduate degree at an Accredited Institution with current class standing of senior or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.
• Strong organizational and communication skills with attention to detail basic proficiency in Excel and PowerPoint and the ability to manage multiple priorities in a fast-paced environment.
• Academic or project-based experience in marketing business communications or data analytics with exposure to digital marketing or customer engagement concepts (e.g. email marketing CRM or customer journeys).
• Familiarity with marketing tools (e.g. Salesforce or similar platforms)
• Basic understanding of data analysis campaign execution and performance reporting.

PREFERRED SKILLS & KNOWLEDGE:

• Preferred majors include: Digital Marketing Marketing Communications Advertising Business Management Hospitality PR or similar

Please note the following:

• This internship will be an in-person experience based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university and must have a graduation date later than April 2027.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.

Universal Orlando Resort. Here you can.