Installations Project Manager

Luxer One is the leader in smart locker technology transforming the way packages are delivered stored and retrieved across the country. Our team is passionate about innovation service and excellence. We are extremely proud of our culture of growth unlimited potential to solve industry challenges and continuous improvement of our products and technology. Were experiencing rapid growth and are looking to bring on a new Installation Project Management onto our growing team!

Key Responsibilities

1) Installation Operations Leadership

1. Installation escalation support and resolution
   

2. Site preparedness approvals
   

3. Installation quality control and consistency data management
   

4. Manage scope changes and set expectations early
   

5. Facilitate timely resolution between install partners and Luxer teams
   

6. Install capability recruiting and vetting
   

2) Product & Process Improvement

1. Process and procedure development.
   

2. Support and maintain quality: develop checklists testing procedures documentation and completion criteria.
   

3) Operations Support Engineering (Pre and Post Sales Solutions)

1. Floorplan accuracy reviews and sales support
   

2. Special projects support
   

3. Cross-functional team support (VARs Sales PMs)
   

4) Safety & Compliance

1. Review and resolve escalated safety & compliance issues
   

5) Documentation Training & Change Management:

1. Assist with delivery of installation training and coaching.
   

2. Installation manual technical writing and photo documentation.
   

3. Technical training development.
   

6) Special Project Support

1. Stakeholder representing installers and install execution
   

2. On-site installation management of local and high profile jobs
   

Requirements

• 35 years of experience in field operations construction project management hardware deployment or installation management.
  
• Ability to manage multiple projects simultaneously.
  
• Vendor management and negotiation skills.
  
• Understanding of construction environments permitting ADA considerations and installation technical requirements.
  
• Strong cross-functional communication with internal and external stakeholders.
  
• Proficiency with project management tools documentation systems and basic CAD/floorplan interpretation.
  
• Strong problem-solving root-cause analysis and technical troubleshooting skills.
  

• Experience in hardware technology deployment access-control systems or similar industries.
  
• Experience developing and delivering training programs.
  
• Familiarity with project management and CRM software
  
• Knowledge of ADA electrical low-voltage and site construction considerations.
  

Benefits

Luxer One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other legally protected status.