Inside Sales Specialist

The role of the Inside Sales Specialist is to engage with prospective customers interested in Lucid Motors vehicles. Our Inside Sales Specialists inspire and educate customers on the benefits of electric drivetrains demonstrate the advantages of our vehicles and personalize the experience to each customer. We prioritize a world-class customer experience and our Specialists play a key role in building the Lucid Motors brand through their delivery of that unparalleled experience forprospecting customers.

Our ideal candidate has an unwavering commitment to educating and inspiring customers through demonstrable interpersonal and communication skills. You are an active listener and attentive storyteller capable of balancing the technical (intellectual) with the creative (emotional) that helps customers on their buying journey with Lucid.

The Inside Sales Specialist role combines sales marketing and businesses development requiring a high-degree of customer-focused energy. Being an Inside Sales Specialist at Lucid is a career-defining chance for those who are driven by the thrill of uncapped earning potential (paid biweekly) plus have the stability of aguaranteed hourly wage. Dive into a role where your efforts are directly rewarded where your sales talent shines in a dynamic and high-achieving environment.

The Role:

• Manage a full sales-cycle from prospecting through sales activation in geographies that are unserved Lucid markets
• Will follow up on leads in a designated market area from various channels such as corporate marketing events (i.e. pop-ups) social media newsletters or sales concierge
• Use a consultative sales approach to influence customer purchase by understanding Lucid products and processes while also developing strong business acumen
• Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
• Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions.
• Competitive landscape: Take initiative to understand competitor models pricing and packages in order to educate customer on why Lucid
• Customer Relationships: Build and nurture customer relationships to foster brand loyalty.
• CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement
• Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices.
• Goal-Oriented: Meet and exceed performance targets linking sales with exceptional customer experiences.
• Maintain active engagement with prospects through multiple communication channels (phone email chat)
• Meticulously record customer feedback to improve both products and processes
• Deliver an exceptional and memorable sales experience that you would personally want to have
• Availability to work flexible hours including weekends evenings and holidays
• Compensation for this role is a base salary and is commission eligible
• Assist with daily operations as needed

Qualifications:

• 4 years of professional experience in sales including end-to-end prospecting
• Prior experience selling through multiple channels: phone email chat or in person
• Proficiency with Salesforce or another CRM
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
• Prior experience in automotive hospitality customer service or consultant preferred
• Passion for a fast-paced high-growth environment
• Strong storytelling listening and customer relationship skills (empathy communication integrity and high-quality question-asking)
• Self-starter and quick thinker who thrives in ambiguous and rapidly changing situations
• Exceptional interpersonal skills with a demonstrated ability to build and maintain positive productive relationships with peers and customers.
• Meet or Exceed KPI metrics
• Proactive and action-oriented achieving objectives with a sense of urgency and efficiency
• Exceptional time management skills and a highly organized approach to tasks and responsibilities ensuring prioritization and multitasking
• Availability to work flexible hours including weekends evenings and holidays
• Valid drivers license with no suspensions within the past year. Drivers under 21 must have maintained a Drivers License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Ability to obtain appropriate state DMV licensing where applicable

Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions including job-related knowledge; skillset; experience education and training; certifications; and other relevant business and organizational factors.

Earn a guaranteed base pay of $21/hr USD giving you stable and predictable income from day one. Boost your earnings with uncapped commission allowing you to earn as much as your performance drives. Enjoy biweekly commission payouts so you see the results of your work quickly and consistently.

Compensation & Benefits: Lucid offers a comprehensive and competitivebenefits packageincluding medical dental and vision insurance; life and disability coverage; paid time off; paid holidays; and a401(k) retirementplan. Eligible employees may alsoparticipatein Lucids equity program and/or a discretionary annual cash incentive program. Incentive and equity awards if applicable aredeterminedbased on individual performance role scope market considerations and overall company resultsin accordance withthe terms of the applicable plans.

Equal Opportunity: At Lucid we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race color national or ethnic origin age religion disability sexual orientation gender gender identity or expression marital status or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need anyaccommodation toparticipatein the application process please contact us at.

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To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.