GDOT Sr. ServiceNow Developer

Position Title: Senior ServiceNow Developer
Location: Atlanta GA
Engagement Type: Contract
Work Mode: Hybrid (First day onsite; onsite on-demand thereafter)
Duration: July 14 2026 June 30 2027 (12 months)
Interview Type: Webcam Interview Only

Role Overview:
A large state government IT department is seeking a Senior ServiceNow Developer to design implement and optimize solutions on the ServiceNow platform. The role focuses on enhancing IT service management and operational workflows through customizations integrations and cross-functional collaboration. This is an initial contract engagement anticipated to renew annually subject to budget approval.

Key Responsibilities:

• Design develop and implement ServiceNow solutions including customizations and integrations

• Collaborate with stakeholders to gather analyze and refine business requirements

• Customize and configure ServiceNow applications modules and workflows

• Troubleshoot and resolve technical issues on the ServiceNow platform

• Develop and maintain technical documentation including system designs and user guides

• Mentor junior developers and contribute to team technical growth

• Perform Service Mapping Discovery and Event Management configurations

• Conduct code reviews and participate in design discussions

• Ensure compliance with coding standards security policies and best practices

Required Skills & Experience:

• 6 years of ServiceNow platform expertise (development configuration integration)

• 6 years of JavaScript and scripting knowledge

• 6 years of API integration experience (REST/SOAP web services)

• 6 years of ITSM and ITOM process optimization experience

• 6 years of experience with ServiceNow modules: ITSM CSM (PSDS) HAM and FSM

• 6 years of Agile/Scrum project delivery experience

• 6 years of technical documentation and system design experience

• Strong troubleshooting and analytical thinking skills

Preferred Skills:

• ServiceNow Certified Application Developer or Implementation Specialist certification

• Bachelors degree in Computer Science Information Technology or related field

• Proficiency in HTML and CSS

Additional Details:
Standard business hours 8 hours/day Monday Friday. Hybrid work arrangement; first day is onsite for onboarding. Preference given to candidates with full-time residency in the Atlanta Metro area or State of Georgia. Candidate must be able to travel to Atlanta at their own expense for day-one onboarding. No raises will be provided within the first 2 years of engagement.

Interested professionals may share their updated resume for consideration.