Front Desk Coordinator

Front Desk Coordinator Be the First Smile Patients See!

Location: Oakcrest Dental - Taylor MI

Job Type: Full-time

About Us
At our practice patient care isnt just what we doits who we are. With empathy as our guiding principle were dedicated to transforming the dental experience for every patient every visit. Partnering with North American Dental Group were equipped with the tools and support to deliver excellent care.

Your Work Schedule

Monday: 7:45am-6:00pm

Tuesday: 8:45am-6:00pm

Wednesday: 7:45am-5:00pm

Thursday: 7:45am-5:00pm

Friday: 7:45am-3:00pm

Your Role as a Front Desk Coordinator
As a Front Desk Coordinator youll be the welcoming face and voice of our practice ensuring patients feel valued from the moment they walk through the door. Your organization professionalism and ability to multitask will help keep our office running smoothly and efficiently.

Key Responsibilities

• Dependably handle financial tasks including co-payment collection insurance verification and daily reporting ensuring a worry-free patient experience.
• Perform administrative duties such as sorting mail scanning documents and photocopying.
• Answer phone calls provide information and schedule verify and confirm appointments.
• Clearly explain dental procedures policies and services to patients.
• Present financial arrangements and policies to patients while maintaining professionalism and empathy.
• Track and manage appointments including cancellations no-shows and late arrivals to ensure a smooth schedule flow.

What Youll Need to Succeed

• High School Diploma or equivalent (Associates degree preferred).
• 1-5 years of customer service insurance or dental experience preferred.
• Familiarity with dental software Microsoft Office and a willingness to learn new programs.
• Strong communication organizational and multitasking skills.

Why Youll Love Working With Us

• Paid Time Off: Competitive PTO that grows with your career.
• Comprehensive Benefits: Including 401(k).
• Career Growth: Access to continuing education and development opportunities.
• Dynamic Environment: Work in an exciting inclusive atmosphere that values individuality and teamwork.

Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race color ancestry religion sex sexual orientation gender identity age national origin disability veteran status or any other legally protected characteristic.

Ready to Make a Great First Impression
Apply now and join a team thats redefining dental care for the better!

North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group a dental support organization.

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