Endpoint Management Administrator (SCCM Intune Imaging Patching)

KEY RESPONSIBILITIES
The Endpoint Management Administrator is responsible for the deployment configuration maintenance and lifecycle management of enterprise endpoint systems. This role ensures devices are securely configured up-to-date and compliant with organizational policies using tools such as Microsoft Endpoint Configuration Manager (SCCM/MECM) Microsoft Intune and related technologies.
The position focuses on software deployment patch management operating system deployment (OSD) and endpoint compliance across Windows-based environments with increasing emphasis on modern device management (MDM) and cloud integration using AI for automation of common tasks wherever possible.

What Will This Person Be Working On

• Endpoint Management

Administer and maintain SCCM/MECM and Microsoft Intune environments including AD groups collections policies compliance baselines and configurations for co-management between SCCM and Intune.

• Software Deployment

Package test and deploy applications using SCCM and/or Intune maintaining application lifecycle (install update retire).

Troubleshoot deployment failures and optimize delivery methods.

• Patch Management

Manage monthly patch cycles using SCCM WSUS and/or Intune to ensure timely deployment of security updates and critical patches monitoring patch compliance and reports.

• Operating System Deployment (OSD)

Build and maintain task sequences and/or AutoPilot configurations for imaging managing gold images and driver packages to support hardware refresh and provisioning needs.

• Endpoint Security & Compliance

Enforce security baselines and compliance policies and endpoint protection configurations assisting with vulnerability remediation and audit requirements.

• Automation & Scripting

Develop and maintain PowerShell scripts to automate administrative tasks improving efficiency of deployments and reporting.

• Monitoring & Troubleshooting

Monitor endpoint health deployment status and compliance metrics troubleshooting issues related to software installs updates and device management while providing Tier 3 support for endpoint-related incidents.

• Documentation & Reporting

Maintain technical documentation for processes and systems and generating reports on patch compliance deployment success rates inventory and other items as defined.

WANTS
Technical Skills

• Microsoft SCCM / MECM
• Microsoft Intune (Endpoint Manager)
• Windows OS administration (Windows 10/11)
• Software packaging and deployment
• Patch management (WSUS SCCM Intune)
• Operating System Deployment (OSD)
• Strong scripting and automation experience:
• Advanced PowerShell (modules functions error handling)
• Automation of deployments patching and reporting workflows

AI & Automation (Enhanced Requirement)

• Experience leveraging AI-assisted tools to improve endpoint operations (e.g. copilots intelligent scripting assistants automation platforms)
• Ability to identify repetitive operational tasks and design automated solutions
• Experience integrating APIs (Microsoft Graph API preferred) for automation and orchestration
• Automated compliance enforcement and remediation
• Endpoint health insights
• Patch success/failure prediction

Additional (Preferred) Experience

• Autopilot and modern device provisioning
• Azure AD / Entra ID integration
• Microsoft Defender for Endpoint
• Group Policy (GPO) management
• Endpoint analytics and reporting tools

Education & Experience

• Bachelors degree in IT or related field (or equivalent experience)
• Typically 3 7 years of experience in endpoint or systems administration

Core Competencies

• Strong automation-first mindset
• Ability to translate manual processes into scalable automated solutions
• Data-driven decision-making using endpoint metrics and analytics
• Problem-solving and troubleshooting
• Attention to detail and operational discipline
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and documentation skills
• Continuous learning mindset (especially cloud AI and modern endpoint technologies)