Director, Risk Management

The Director of Risk Management is responsible for leading and overseeing the companys operational risk management program. This role is accountable for identifying assessing and managing operational risks affecting the companys employees patients customers assets operations and reputation. The Director of Risk Management will oversee key risk areas including workers compensation general liability premises liability professional liability auto liability property claims health and safety insurance management security programs and crisis response. This role reports directly to the Deputy General Counsel and regularly interfaces with executive leadership operational leaders external brokers insurers and outside counsel.

What Would You Do The Specifics.

• Lead and manage the companys operational risk management function across retail stores healthcare/clinical locations distribution centers and corporate operations.
• Develop and implement risk mitigation strategies designed to reduce financial operational regulatory and reputational exposure.
• Oversee workers compensation general liability premises liability professional liability auto liability property and casualty claims workplace safety and security risks.
• Establish risk management standards policies procedures and governance processes.
• Analyze incident trends claims data and operational metrics to identify systemic risks and recommend corrective actions.
• Partner with Operations and HR to improve injury prevention return-to-work and workplace safety initiatives.
• Responsible for developing claims management strategies coverage analysis and policy compliance.
• Support crisis management business continuity and emergency response planning activities.
• Develop reporting dashboards and risk metrics that support decision-making through data-driven analysis and strategic recommendations.
• Drive a culture of risk awareness and accountability across the organization.

Qualifications :

Work Experience

• 9 years of progressive risk management experience in a multi-state organization. (Required)
• Experience supporting
• Multi-Unit Retail Restaurant & Food Service or Multi-Site Healthcare Organizations
• (Required)
• Experience with public company governance and compliance environments. (Preferred)
• Corporate security experience (Prefered)
• Experience preparing executive-level and board-level risk reporting. (Required)

Education

• Four-year college degree or equivalent experience. (Required)

Licenses Certifications Professional Affiliations

• ARM CPCU CRM CPHRM CRCM CIA or CCEP (Preferred)

Additional Skills

• Strong knowledge of operational risk management principles. (Required)
• Understanding of healthcare and retail operational risks and regulatory frameworks. (Required)
• Strong analytical and problem-solving skills. (Required)
• Excellent communication and executive presentation skills. (Required)
• Strong project management and organizational skills. (Required)
• Ability to manage sensitive and confidential matters with sound judgment. (Required)

Travel Requirements

• 20% hybrid corporate office environment with periodic travel to retail stores manufacturing labs and other operational sites.

Additional Information :

Taking Care of our People!

We understand the importance of financial health and security and because of that we provide competitive compensation to all associates. We also offer a comprehensive benefits package including health and dental insurance 401(k) retirement savings with company match a flex spending account paid personal time off paid company holidays parental leave employee eyewear discount and much much more. At National Vision we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs and access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

#LI-SH1

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin genetic information disability veteran status and other legally protected characteristics.

Remote Work :

No

Employment Type :

Full-time