ECG TCU Product Development Engineer

We made history and now we work to transform the future for our customers our communities and our families. Youll see your work on the road every day helping people move freely and pursue their dreams. At Ford you can build more than vehicles. Come build what matters.

In this position...

You will join the team driving Fords Enhanced Central Gateway (ECG) and Telematics Control Unit (TCU) critical components of the Fully Networked Vehicle (FNVx) architecture. This role offers the opportunity to own the full lifecycle of issue resolution from initial discovery in prototypes to final implementation in the field. You will collaborate closely with in-house software development teams to improve early issue detection methods and enhance feature performance for global vehicle programs. You will also leverage advanced machine learning artificial intelligence and big data pipelines to proactively identify anomalies create predictive models and deploy data-driven solutions that uplift vehicle quality and customer satisfaction.

What youll do...

Advanced Analytics & AI:

Craft effective inputs and utilize prompt engineering to guide AI models in producing accurate and relevant diagnostic outputs.

Manage query and wrangle large datasets using SQL transforming raw data into insightful visualizations to drive smart decision-making.

Design train and deploy machine learning and deep learning models supervised and unsupervised to production using end-to-end MLOps pipelines.

Triage:

Lead active triage of ECG and TCU issues raised by global test teams vehicle programs and Ford dealerships during pre-production prototype milestones through post-production milestones.

Drive the daily triage of global technical issues using JIRA to prioritize and route defects while leveraging GitHub to reference source code and aid in deeper root cause analysis.

Troubleshoot complex interconnected systems comprised of both physical and software-based systems.

Support cross-functional issue analysis identifying permanent solutions at a vehicle system level.

Improve internal systems and methods for remote software error detection related to ECG and TCU.

Quality:

Act as the first technical contact for ECG and TCU issues in customer vehicles as identified by Fords global dealership network.

Work with cross-functional teams to quickly identify faulting systems subsystems or modules to enable dealership repairs for customers.

Support large scale data analysis across entire fleets of customer fleets with the goal of identifying patterns of behavior with limited information.

General:

Apply an abundance of curiosity for vehicle architectures to proactively investigate technical anomalies.

Apply critical thinking and strong problem-solving skills to analyze complex problems and produce innovative solutions.

Demonstrate exemplary communication skills building an environment of clear and effective collaboration within the immediate team and in-house software development teams.

Analyze connected vehicle data communicating with Fords diagnostic backend to validate system health.

Youll have...

BS in Electrical Computer or Software Engineering or related technical field.

Proficiency in programming languages including Python R and SQL.

Strong foundation in mathematics and statistics including linear algebra calculus and probability.

Working knowledge of modern data platforms (e.g. BigQuery) and cloud computing environments (GCP Azure or AWS).

Proficiency in data visualization tools and libraries (e.g. Power BI Looker Studio Matplotlib).

Experience with Large Language Model (LLM) ecosystems and tools.

Experience building and managing MLOps pipelines (e.g. MLflow Kubeflow model registries feature stores CI/CD)

Basic proficiency in issue management platforms (Jira)

Even better you may have...

MS in Electrical Computer or Software Engineering or related technical field.

Familiarity with version control systems (e.g. Git/GitHub) and software development lifecycles.

Hands-on experience with popular machine learning and deep learning frameworks (e.g. TensorFlow PyTorch Scikit-learn or XGBoost).

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is a salary grade 7 and ranges from $.

Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid

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