Director of Operations

Position Roles/Responsibilities/Accountabilities

• Promote the firms mission culture and core values through day-to-day leadership and management

• Drive initiatives that help the firm enhance profitability and achieve business objectives

• Develop execute and oversee workflow processes and Standard Operating Procedures for practice

• Work with Lead Advisors to determine staffing needs

• Determine training and onboarding plan for new hires

• Develop and maintain job descriptions

• Manage support staff

• Develop criteria to gauge team effectiveness

• Conduct bi-annual performance reviews

• Prepare and facilitate weekly team meetings

• Lead strategy development and implementation of projects

• Drive culture within the team by scheduling team events

• Update policies and procedures in accordance with SEC and FINRA standards

• Own practice marketing efforts to increase brand awareness and drive new business

• Work with marketing team to manage the production scheduling posting and reporting of all marketing content and campaigns

• Develop and maintain all regulatory files

  Monitor and support licensing and continuing education requirements for all members of the team

• Oversee client account setup

• Additional responsibilities may be assigned in accordance with licensure and business needs
• Manually enter information provided by the FA into electronic application systems and email lock sign or submit.
• Note CANNOT be listed as the servicing representative AND need to note their FA is selling agent within the rep questionnaire.

Position Qualifications

• Position Qualifications

  • Minimum 5 years of experience in the investment industry

  • Minimum 3 years of experience overseeingothers

  • Securities license (6/63 7/66 or 7/63 & 65) and Life Health and Annuity license may be required depending onresponsibilities

  • Strong interpersonal skills

  • Complete knowledge of financial products used by thefirm

  • Thorough understanding of the technology used by the firm and how it applies toclients

  • Strong technical computer aptitude and knowledge of business tools (e.g. Microsoft Word Excel PowerPoint Salesforce)

  • Ability to handle multiple tasks andmaintaina high quality of work while experiencing frequentinterruptions

  • Ability tomaintainintegrity of sensitive/confidential information

Competencies

• Planning/Organizing
• Customer Focus
• Communication
• Interpersonal Skills
• Teamwork and Collaboration
• Adaptability/Flexibility

External/Internal Dependencies

• Must be able to work with all roles of the Lakehurst Financial Group
• Must be able to represent the organization in work with external clients
• Must be able to cultivate and maintain relationships with outside organizations

As part of Lakehurst Financial Groups recruiting/hiring/contracting process a verification of a candidates background will be made to complete the process. Fingerprints will be required as part of FINRA registration process a for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

All persons with securities registrations are subject to TIMIs Outside Securities Accounts Policy which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race religion color sex gender identity sexual orientation pregnancy national origin age disability marital status citizenship status military or veteran status genetic information or any other status protected by applicable local state or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation please let us know by sending an email toor calland request Human Resources.