Digital Deployment Growth
Irving, TX - USA
Job Summary
Career Area:
Technology Digital and DataJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
What you can look forward to in this role:
Partners and collaborates with dealers to drive deployment of the Rental & Used suite of digital tools and platforms focusing on delivering customer and business value defined in a variety of ways typically in the form of increased registered users user engagement/utilization online leads attributable sales the full customer lifecycle.
Interacts extensively withappropriate digitalteam members dataownersand analytics teams to understand theappropriate capabilities integration points and deployment status as well as provide business requirements back into the Cat Digital organization.
Collaborates with dealers on digital assessment of their organization providing recommendations and action plans to improve digital capabilities processes and online customer experiences.
Provides supplemental tracking and reporting at an individual dealer level toprovideactionable insights for digital experience improvement.
Creates and operationalizes training resources for dealers to drive better consistency across the dealer network.
Gathers VOC and VOB to support the digital roadmap for rental andcommunicatesexpectations and requirements to the Rental & Used Digital Product partners in Cat Digital.
Identifiesopportunities for lead process improvement with dealers.
Actively stays in-tune with the competitive digital landscape and capabilities andleveragescompetitive intel and deep customer understanding to define future capability and enhancement requests.
This role may provide dedicated focus toa criticalcapability industryregionand/or project. Other job dutiesassignedas needed.
A successful candidate in this role willshowcasetheir skillsin:
Effectiveness Measurement:Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement.
Products and Services:Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
Relationship Management:Knowledge of relationship management techniques; ability toestablishand maintain healthy working relationships with clients vendors and peers.
Software Product Training:Knowledge of software product training; ability to create and deliver training on the implementation operation andutilizationof technology products and systems.
Top Candidates for this position may also have:
Experience working with rental digital and marketing dealer teams
Experience in digital marketing technical marketing product marketing or consulting
Product support or digital product development experience with strong ability todemonstratedigital capabilities
Strong communicationskills both written and verbal including the ability to interact across all levels of the organization from team members to executive management
Experience in the rental and/or used equipment industry
Analytics and KPI acumen ability to understand data derive insights andutilizetotake actionand drive solutions
Proven ability of influence without authority
Proficiency speaking and writing Spanish
Foundational working knowledge of Caterpillars current digital capabilities and digital team operational model
Additional Information:
Location: Dallas TX. Peoria IL. Cary NC
Travel: Up to 30% domestic and international
RelocationassistanceIS available
Sponsorship is NOT offered
Summary Pay Range:
$112710.00 - $169060.00Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility terms and guidelines. This is a summary list of benefits.
Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position.Posting Dates:
June 4 2026 - June 18 2026Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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About Company
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.