Customer Service

We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction with essential administrative support offering a great opportunity for growth within our company.

Responsibilities include:

• Make outbound calls to customers to provide information gather feedback or promote products/services.
• Respond to customer inquiries via phone and email.
• Maintain accurate customer records and update databases.
• Process orders and handle customer requests efficiently.
• Provide general administrative support including data entry filing and document preparation.
• Assist with scheduling and coordinating appointments.
• Handle and resolve customer complaints or issues.
• Maintain a professional and positive demeanor in all customer interactions.

Skills/Qualifications:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer applications including Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Detail-oriented and accurate in data entry and record keeping.
• Positive attitude and strong work ethic.
• Ability to learn new software and processes quickly.

Shift:

• 1st Shift Hours

Pay:

• $18.50 - $20.00 per hour (commensurate with experience)

Benefits:

• Lots of growth potential.

If you are a motivated and customer-focused individual with strong administrative skills we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience.

Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex national origin age disability sexual orientation gender identity or any other protected characteristic in accordance with applicable federal state and local laws.