Senior Application Engineer & Customer Success

Senior Application Engineer & Customer Success

Location: Houston Texas
Employment type: Permanent Full-time
Work arrangement: Hybrid
Department: Application Engineering

Roboze is redefining how mission-critical parts are made: locally on demand and without compromise.

Through advanced materials precision engineering and next-generation additive manufacturing technologies we help leading organizations transform complex manufacturing challenges into high-performance production-ready applications.

We are not following the traditional rules of manufacturing. We are rewriting them.

From our U.S. Center of Excellence in Houston Texas we are expanding our Application Engineering team.

Why This Role Matters

As a Senior Application Engineer & Customer Success you will serve as a trusted technical partner to customers adopting Roboze technologies.

You will work closely with customers and internal teams to identify high-value applications assess technical feasibility develop and validate additive manufacturing solutions and support their integration into real production environments.

By connecting customer requirements with Roboze materials technologies and production capabilities you will play a key role in accelerating technology adoption and generating measurable value for our customers.

In This Role You Will

• Work directly with customers to understand their technical operational and production requirements.
• Identify and develop high-value applications for advanced additive manufacturing.
• Evaluate application feasibility including materials design manufacturing parameters performance requirements and production scalability.
• Develop and optimize 3D-printed solutions using advanced polymers and high-performance materials.
• Apply Design for Additive Manufacturing principles to improve part performance reliability and manufacturability.
• Lead technical trials application development projects demonstrations and customer validations.
• Support customers throughout the application lifecycle from initial concept and feasibility assessment to validation and production adoption.
• Manage strategic technical projects within assigned industries and customer accounts.
• Collaborate closely with Sales Business Development Marketing Production and Digital Manufacturing teams.
• Gather and analyze customer feedback to improve application performance customer experience and technology adoption.
• Contribute to technical documentation application notes case studies training materials and customer presentations.
• Provide technical guidance and mentorship within the Application Engineering team sharing best practices and supporting complex projects.

The role requires the ability to travel up to 50% across the United States.

Who You Are

• A strong technical communicator who can guide complex discussions with both engineering teams and business stakeholders.
• A strategic thinker with a hands-on engineering mindset and a practical approach to problem-solving.
• Able to translate customer challenges into technically sound and commercially valuable applications.
• Comfortable working across multiple industries and managing different customer requirements and priorities.
• Proactive organized and autonomous in managing projects deadlines and customer relationships.
• Comfortable collaborating in a fast-paced international and cross-functional environment.
• Motivated by experimentation continuous improvement and the development of new manufacturing solutions.

What We Are Looking For

• Bachelors or Masters degree in Mechanical Engineering Aerospace Engineering Materials Engineering Manufacturing Engineering or a related technical field.
• 35 years of experience in Application Engineering Additive Manufacturing Manufacturing Engineering Product Development or another customer-facing technical role.
• Proven experience managing technical projects and supporting customers through complex engineering decisions.
• Strong proficiency with CAD modeling software.
• Knowledge of Design for Additive Manufacturing mechanical design materials or manufacturing processes.
• Experience with 3D printing additive manufacturing technologies high-performance polymers or composite materials is strongly preferred.
• Solid project management capabilities and business acumen.
• Ability to interpret technical requirements and communicate recommendations clearly.
• Strong presentation relationship-management and problem-solving skills.
• Availability to travel up to 50% across the United States.

Experience in Aerospace & Defense Energy Oil & Gas Automotive Industrial Manufacturing or other highly regulated and performance-driven industries will be considered a strong advantage.

What We Offer

• A performance-driven culture that rewards innovation agility ownership and results.
• Competitive compensation based on experience.
• Company benefits including medical and dental insurance 401(k) paid vacation and sick time.
• Significant opportunities for professional growth cross-functional exposure and continuous learning.
• The opportunity to work directly with advanced materials and next-generation additive manufacturing technologies.
• An international and collaborative environment where technical expertise can generate a visible impact.
• The opportunity to contribute to the growth of Robozes U.S. Center of Excellence and shape the future of advanced manufacturing.

Join the Mission

We are not here to make small improvements.

We are here to challenge traditional manufacturing models and help organizations produce high-performance parts faster closer to where they are needed and with greater efficiency.

If you are ready to turn complex engineering challenges into real industrial applications your mission starts in Houston.