Creator Events & Commerce Manager, Creator Services

Amazons Creator Services leads creator programs that span media commerce and culture. The Creator Services team includes Creator Partnerships creator content studio Wondery and physical production facilities Studio126. We connect creators and Amazons diverse businesses helping bring big ideas to life across Wondery Amazon Music Twitch Audible Amazon Games and beyond. Join us in making Amazon the home for creators.

Creator Services is seeking a Creator Events & Commerce Manager.

You will work directly with Creator Services Scaled Programs team to support end-to-end execution of creator event programs and content-to-commerce activations. You work backwards from creator fan and customer needs to ensure programs are delivered with operational excellence and measurable impact. This role is ideal for someone energized by the creator economy who wants to build foundational expertise across live events and creator-driven commerce.

Key job responsibilities
Creator Event Operations
- Drive cross-functional workstream execution across ad sales marketing and production teams maintaining accountability to event timelines and proactively resolving dependencies
- Coordinate integrated brand experiences with the Creator Ads Partnership organizations branded content team ensuring sponsored content activations deliver against advertiser objectives while maintaining creator/fan expectations across event touchpoints
- Design and maintain program trackers project plans and reporting mechanisms that provide stakeholder visibility and support data-informed decision-making
- Manage vendor relationships logistics and quality assurance for live event execution building repeatable processes that scale across concurrent events
- Identify operational risks and propose mitigation strategies escalating with recommended solutions when cross-team alignment is required

Creator Content-to-Commerce
- Own creator storefront management and execution ensuring accuracy freshness and alignment with active campaigns product launches and seasonal priorities
- Coordinate end-to-end creator product launches driving cross-functional communication timeline management and asset delivery across stakeholders
- Analyze storefront and product performance metrics translating data into insights and recommendations that inform campaign optimization and future launch strategy
- Develop scalable templates playbooks and standard operating procedures for storefront management and product launch workflows
- Build and maintain internal knowledge bases and operational documentation ensuring data integrity and readiness for AI-powered reporting and workflow tools

Research Analytics & Program Communications
- Own program status reporting across event and commerce workstreams maintaining project plans milestone trackers and stakeholder-facing dashboards that drive transparency
- Manage cross-functional coordination by establishing meeting cadences tracking action items and driving follow-through across ad sales marketing and production teams
- Synthesize audience performance and sponsor data into opportunity assessments and post-program reporting that informs planning decisions
- Author program recaps launch summaries and internal communications partnering with Senior GTM Managers to align messaging with broader team narratives
- Prepare materials for senior leadership reviews and business updates ensuring accuracy strategic framing and timely delivery

- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience with written and verbal communication and presentation
- Knowledge of project management tools and software
- Proven experience defining program requirements and using data and metrics to successfully drive improvements
- Bachelors degree in Business Marketing Communications or related field or 2 years of relevant experience in event operations e-commerce program coordination or a related field

- 2 years of organizing events for content creators (e.g. education summits booths at events) experience
- Experience delivering innovative entertainment experiences (inclusive of live events) to large audiences
- Familiarity with e-commerce operations creator storefronts or product launch coordination
- Familiarity with sponsorship models or creator monetization strategies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Culver City - 86900.00 - 152000.00 USD annually
USA NY New York - 95600.00 - 167200.00 USD annually