Configuration and Change Management Manager
Job Location:
Job Location:
Bozeman, MT - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
13 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Configuration and Change Management Manager
Location: Bozeman MT 59718
Job Description:
The Configuration and Change Management Manager is responsible for developing implementing maintaining and auditing the configuration management and change management processes. This role is responsible for the definition implementation maintenance and auditing of the CCM process. Reports on changes to the system ensure IT assets configurations and systems are documented tracked and controlled throughout their lifecycle to maintain systems integrity reduce risk and support the operations of the company. Ensures all changes to systems utilize standardized methods and procedures so that systems and software deploy in a consistent reliable and efficient manner. Additionally the Change Manager participates in the definition management documentation audit and reporting of a CCM repository that catalogs all CCM artifacts to provide a complete inventory of software and configurations for the system.
For over 30 years Zoot Enterprises has been a global provider of advanced origination acquisition and decision management solutions. Our customer-centric tools and services enable Zoots clients to add value and differentiation while providing nimble scalable solutions for specific business objectives. Zoot provides a cloud based secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes increase flexibility and efficiency accelerate growth while accessing hundreds of cutting-edge data sources to help reduce risk.
Essential Job Functions:
- Assist with the definition implementation maintenance and auditing of configuration and change management processes (CCM) in alignment with ITIL Zoot policies procedures strategic objectives goals and tenets as related to hardware and software including core tools and services system software and client platforms.
- Ensure all changes are prioritized authorized planned tested documented reviewed and then implemented with minimal disruption to operations and maintain system integrity and security.
- Prepare and maintain configuration documentation and diagrams configuration artifacts and configuration management database. Assist with the definition documentation and management of a configuration and change management (CCM ) repository that catalogs all CCM artifacts to provide a complete inventory of software and configurations for the system. Responsible for the audit and reporting of the CCM repository and artifacts.
- Validate and audit configuration artifact and configuration values within Zoot systems and software with accuracy and completeness.
- Ensure the organization complies with identification standards for artifacts environments processes life cycles documentation versions formats baselines releases and templates.
- Identify recommend and participate in process improvements to build change release and configurate processes including opportunities to automate or streamline processes for efficiency and effectiveness.
- Track and report on all changes to the system including coordination of the Change Advisory Board (CAB) meetings to review approve and report changes to the system and core software review audit and report of client platform installations and changes initiated from Incident Management or Service Operations.
- Know and comply with Zoots Policies and Procedures Code of Business Conduct and Employee Agreement.
- Achieve a service-focused culture with emphasis on delivering on-time high-quality products and services to internal and external customers.
Education Training and Experience Requirements:
- High School Diploma
- Bachelors Degree inComputer Science or related field preferred.
- 3 years of high performance industry or related an equal combination of education and experience.
Physical Requirements:
All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees clients vendors and visitors. This position specifically requires long periods of sitting at a computer workstation.
Working Conditions Work Hours Location:
This position will take place primarily in an office setting. To optimize team performance the workspace for this position is typically a cubicle setting in an open space environment. It is expected that exempt employees and specifically this position regularly and consistently report to work on-site at Zoot headquarters during normal business hours. Occasional nighttime and weekend work is required within the position. This position may occasionally require travel. The Configuration and Change Management Manager position is fast paced and ever changing requiring flexibility self-initiative and regular management of changing priorities.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments may be assigned by supervision. Duties responsibilities and activities may change at any time with or without notice.
Required Experience:
Manager
About Company
Empowering Your Business with Data-Driven Decisioning Technology Solutions
