Compliance Coordinator

AboutPlanITROI and the Center of Excellence

Since 2001 PlanITROI has been a global leader in Reverse Logistics IT Asset Disposition Asset Recovery Repair Refurbishment and Lifecycle Services for OEMs retailers enterprises educational institutions and businesses of all sizes. Today we are building something bigger:

The worlds greatest Repair and Refurbishment company for ITAD and Lifecycle Services.

At the heart of our mission is our Center of Excellence in Youngsville North Carolina where returned retired and idle IT devices are transformed into high-quality re-certified affordable technology solutions.

The work we do gives computers laptops tablets and other devices a second life and gives businesses students families and communities greater access to the technology they need.

Our clients trust us to protect their data recover value from their retired assets meet the highest compliance standards and support the circular economy. But our mission goes beyond processing equipment. We are building a future-ready operation powered by quality accountability innovation automation training and people who take pride in doing meaningful work. AtPlanITROI a retired device is not the end of the story. It can become someones opportunity.

We are looking for teammates who want to be part of building the future.

Compliance Coordinator

Mission

The mission of this role is to ensure the ITAD organization operates with the highest standards of compliance data security environmental responsibility and operational excellence. This role safeguards the company by maintaining industry certifications ensuring audit readiness and regulatory compliance and strengthening secure data destruction practices. The role leads process optimization and automation initiatives that enhance efficiency scalability and quality across all facilities. Through crossfunctional partnership this position supports a culture of safety accountability continuous improvement and customer trust.

Compliance Coordinator Overview

The Compliance Coordinator is responsible for leading maintaining and continuously improving all compliance certification audit readiness environmental health & safety data security process automation and operational improvement programs within theITAD organization. This role ensures the company operates in accordance with industry standards environmental regulations secure data destruction requirements and customer contractual obligations.

The ideal candidate is a planner operationally organized loves projects and has strong experience managing compliance programs related to NAID AAA Certification R2v3 ISO standards (ISO 9001 ISO 14001 ISO 45001 ISO 27001) environmental compliance chain of custody secure data destruction practices and operational process improvement initiatives within an ITAD electronics recycling reverse logistics or technology refurbishment environment.

This role will manage ISO documentation Lean Six Sigma initiatives automation projects and operational scalability efforts including understanding workflow design and assisting with the development of new production lines and process optimization.

This position works cross-functionally with Operations Production Quality Security HR and Executive Leadership to ensure operational excellence audit preparedness risk mitigation environmental responsibility automation readiness and regulatory compliance.

This is a full-time on-site role in Youngsville NC

Key Responsibilities

Compliance & Certification Management

• Lead and manage all compliance initiatives related to: NAID AAA Certification R2v3 Certification ISO 9001 Quality Management ISO 14001 Environmental Management ISO 45001 Occupational Health & Safety ISO 27001 Information Security Management
• Maintain audit readiness across the facility and operational functions.
• Coordinate and manage internal external customer certification body and regulatory audits.
• Ensure corrective actions root cause analysis and preventive actions are implemented and tracked to completion.
• Maintain all compliance documentation SOPs policies forms records and audit evidence.
• Support customer data security vendor compliance documentation and enterprise client requirements.

Compliance Automation & Continuous Improvement

• Serve as the lead for Compliance/Automation supporting operational scalability and process optimization initiatives.
• Develop maintain and improve ISO documentation workflows and operational process controls.
• Partner with Operations and Production teams to support automation projects and production efficiency initiatives.
• Assist with the design implementation and continuous improvement of new production lines and operational workflows.
• Analyze operational processes to identify inefficiencies bottlenecks compliance risks and automation opportunities.
• Support Lean Manufacturing and Lean Six Sigma initiatives focused on quality throughput efficiency and waste reduction.
• Create and maintain process maps workflow diagrams operational documentation and compliance controls.
• Participate in facility layout planning workflow optimization and production scalability initiatives.
• Recommend operational improvements that support compliance quality environmental responsibility and profitability.

Regulatory Environmental & North Carolina Compliance

• Ensure compliance with all federal state local and international regulations related to: Electronic Waste Handling Environmental Regulations OSHA requirements Data Privacy and Information Security Transportation and downstream vendor management Secure Data Destruction.
• Ensure compliance with all applicable North Carolina Department of Environmental Quality regulations related to electronics recycling waste handling storage transportation and environmental reporting.
• Maintain compliance with OSHA and workplace safety requirements.
• Support environmental permitting hazardous waste management universal waste handling and documentation requirements in accordance with North Carolina and federal EPA regulations.
• Coordinate inspections regulatory reporting and communication with state and local agencies as required.
• Monitor evolving regulatory requirements and implement operational updates as needed.
• Maintain records and operational controls supporting transportation and disposition of electronic assets within and outside North Carolina.
• Ensure proper management auditing and documentation of downstream vendors in alignment with R2v3 and environmental regulations.

Data Security Risk Management & Operational Controls

• Oversee secure data destruction compliance standards and chain-of-custody procedures.
• Partner with IT and Operations teams to ensure proper controls around asset tracking serialized inventory and data-bearing devices.
• Conduct operational risk assessments and identify opportunities for process improvement and enhanced controls.
• Investigate compliance incidents security concerns audit findings and operational non-conformity while implementing corrective actions.
• Support data securitycompliance initiatives and customer information security requirements.
• Assist with business continuity planning disaster recovery coordination and operational risk mitigation programs.
• Ensure insurance client and vendor compliance documentation remains current and audit-ready.

Training Safety & Cross-Functional Management

• Develop and deliver compliance security environmental safety and operational process training programs for employees.
• Promote a culture of accountability quality safety sustainability innovation and continuous improvement.
• Track and report compliance with KPIs audit findings safety metrics production metrics and operational performance indicators to leadership.
• Conduct facility inspections and compliance reviews to ensure operational adherence to company standards and regulatory requirements.
• Collaborate with Operations Production Warehouse Repair Logistics Inventory and Quality Control teams to ensure compliance requirements are integrated into daily operations.
• Serve as the primary point of contact for auditors certification bodies customers regulatory agencies and compliance partners.
• Support enterprise customer compliance programs and maintain strong customer trust through operational transparency and accountability.
• Assist leadership with ESG sustainability and environmental responsibility initiatives related to IT asset disposition and electronics lifecycle management.

Qualifications and Experience

• Bachelors degree in Engineering Industrial Engineering Environmental Science Information Security Operations Quality Management or related field preferred.
• 5 years of compliance quality audit engineering regulatory environmental or operational improvement experience within: ITAD Electronics Recycling Reverse Logistics Technology Refurbishment Manufacturing or highly regulated operational environments.
• Strong working knowledge of: NAID AAA R2v3 ISO standards Data destruction protocols Environmental and workplace safety regulations OSHA compliance Process improvement methodologies Automation and workflow optimization.
• Experience with NCDEQ environmental compliance requirements.
• Familiarity with electronics recycling and environmental regulations specific to North Carolina.
• Knowledge of IT asset disposition life-cycle processes is desired.
• Experience managing audits certifications operational improvement projects and regulatory inspections.
• Experience supporting enterprise customer compliance and cybersecurity/data security requirements.
• Experience supporting production line development workflow optimization or automation initiatives.
• Strong documentation organizational analytical engineering and project management skills.
• Excellent communication and leadership abilities.
• Proficiency with Microsoft Office compliance systems reporting tools and operational documentation systems.
• Lean Six Sigma certification desired.
• Experience designing or improving production lines warehouse workflows or refurbishment operations is a plus.
• Ability to work onsite in an office and in a warehouse/manufacturing environment.
• Ability to walk production floors and conduct operational inspections.
• Ability to stand walk and lift 50 pounds occasionally.

Why Join PlanITROI

At PlanITROI you are not just managing compliance programs you are helping build one of the most advanced secure and operationally disciplined IT Asset Disposition (ITAD) repair and refurbishment organizations in the industry.

This role offers the opportunity to directly influence the systems standards certifications automation and operational excellence that power a rapidly scaling global business. You will play a critical leadership role in protecting customer trust strengthening environmental responsibility supporting secure data destruction and helping build the worlds greatest repair and refurbishment operation.

This is an opportunity for someone who enjoys improving operations solving complex compliance challenges and creating scalable processes that have a direct impact on business performance customer confidence and environmental responsibility.

If you are highly organized operationally driven passionate about compliance and continuous improvement and excited about helping shape the future of ITAD and technology lifecycle services PlanITROI may be the right place for you.

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PlanITROI is an equal opportunity employer. We prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.