Communications Manager, Payments , Core Retail

Amazon Payments is at the forefront of innovationbuilding products and experiences that power how hundreds of millions of customers pay across Amazons ecosystem from consumer checkout to business-to-business disbursements. We are seeking a strategic results-driven communications professional to lead communications for U.S. Payments.

The Communications Manager will serve as the single-threaded owner for all proactive and reactive communications for U.S. Payments providing a streamlined partnership to the business.

The ideal candidate is a strategic counselor who can develop and execute national communications campaigns navigate complex and fast-moving issues and build compelling narratives around payments innovation fintech and emerging technologies. This individual will operate with a high degree of autonomy partnering directly with senior business leaders to shape how Amazons Payments story is told externally.


Key job responsibilities
- Own the end-to-end U.S. Payments communications strategy serving as the single-threaded communications partner for the Payments organization
- Develop and execute proactive national campaigns and announcements that showcase Amazons payments innovations B2B paying and disbursement products and financial offerings
- Manage all reactive and issues-based communications for U.S. Payments including rapid response stakeholder coordination and escalation as needed
- Integrate Payments communications into broader tentpole moments (Prime Day Holiday and other key events) to maximize reach and narrative impact
- Develop and maintain relationships with top-tier media across fintech payments technology and business verticals
- Write develop and manage approvals for news releases media advisories fact sheets and related communications materials
- Research and incorporate industry data trends and compelling angles into communications programs
- Work cross-functionally with product engineering policy marketing and global communications teams
- Provide strategic counsel to senior business leaders on communications risks opportunities and positioning
- Build and maintain mechanisms processes and measurement frameworks for campaigns and announcements
- Willingness to represent Amazon as a spokesperson


- 7 years of recent professional communications or public relations experience
- Bachelors degree
- Travel up to 15% of the time

- Experience managing complex and fast-moving issues
- Experience with financial services payments or e-commerce
- Experience supporting C-suite executives or senior leadership in fast-paced high-visibility environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 126700.00 - 171400.00 USD annually
USA WA Seattle - 126700.00 - 171400.00 USD annually