ClinicPractice Assistant, Urgent Care
Job Location:
Job Location:
Danvers, IL - USA
Hourly Salary:
$ 17 - 24
Hourly Salary:
Posted on:
21 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Site: Mass General Brigham Medical Group Northern Massachusetts Inc.
ExpressCare serves patients of all ages and is open seven days a week to help patients when they are sick or injured and cant get in to see their primary care doctor. Our services are designed to close the gap between primary care and emergency care by offering prompt walk-in treatment for non-life-threatening illnesses and injuries.
We are seeking a full-time 40-hour Clinic/Practice Assistant to join our ExpressCare team located at 104 Endicott Street in Danvers! This position offers a 4-day work week with a 14-day repeating addition this role requires an every other weekend rotation (both Saturdays and Sundays) from 8:00am-5:00pm.
Clinic/Practice Assistants are often the first point of contact for our patients and play an important role in ensuring every visit starts with exceptional service and compassion. We are looking for someone who thrives in a fast-paced setting enjoys helping others and brings strong customer service and healthcare administrative experience to the this role you will help create a welcoming and efficient experience for patients while supporting the day-to-day administrative operations of a busy urgent care environment.
If you are looking to join a collaborative patient-focused team where your work directly impacts the patient experience wed love to hear from you!
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling check-in check-out duties. Actual job duties may vary by Department. Does this position require Patient Care No Essential Functions
Perform a variety of administrative and clerical duties in support of a busy clinical practice or urgent care environment.
Greet and assist patients while delivering excellent customer service both in person and over the phone.
Schedule patient appointments maintain appointment records and support scheduling changes as needed.
Manage patient documentation including scanning records processing billing forms and obtaining medical records or test results.
Respond to routine patient and provider inquiries including messages related to prescription refills prior authorizations and test results.
Support daily office operations by handling mail faxes forms schedules and other administrative tasks.
Serve as a resource for scheduling registration and billing systems including assisting with training and support for team members.
May perform more advanced administrative responsibilities based on department needs and level of competency.EducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degreeNoLicenses and CredentialsCertified Medical Administrative Assistant CMAA - Data Conversion - Various Issuers preferredExperienceoffice experience 2-3 years requiredKnowledge Skills and Abilities- Proficiency with all Office Suite Knowledge of office operations and standards and understanding of office procedures including filing copying scanning printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents to correspond and communicate with others clearly and effectively (including composing/editing e-mail memos and letters) and to take complete and accurate messages. - Managing ones own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively follow established protocols and work within systems.Onsite104 Endicott Street40RegularRotating (United States of America)3300 Mass General Brigham Medical Group Northern Massachusetts Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality low-cost innovative community-based ambulatory care. This work stems from Mass General Brighams unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings including primary care specialty care behavioral and mental health and urgent care both digitally as well as at physical locations in Massachusetts New Hampshire and Maine. The group also offers outpatient surgery and endoscopy imaging cardiac testing and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations ensuring the appropriate level of care is available to every patient across our care delivery sites.ExpressCare serves patients of all ages and is open seven days a week to help patients when they are sick or injured and cant get in to see their primary care doctor. Our services are designed to close the gap between primary care and emergency care by offering prompt walk-in treatment for non-life-threatening illnesses and injuries.
We are seeking a full-time 40-hour Clinic/Practice Assistant to join our ExpressCare team located at 104 Endicott Street in Danvers! This position offers a 4-day work week with a 14-day repeating addition this role requires an every other weekend rotation (both Saturdays and Sundays) from 8:00am-5:00pm.
Clinic/Practice Assistants are often the first point of contact for our patients and play an important role in ensuring every visit starts with exceptional service and compassion. We are looking for someone who thrives in a fast-paced setting enjoys helping others and brings strong customer service and healthcare administrative experience to the this role you will help create a welcoming and efficient experience for patients while supporting the day-to-day administrative operations of a busy urgent care environment.
If you are looking to join a collaborative patient-focused team where your work directly impacts the patient experience wed love to hear from you!
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling check-in check-out duties. Actual job duties may vary by Department. Does this position require Patient Care No Essential Functions
Perform a variety of administrative and clerical duties in support of a busy clinical practice or urgent care environment.
Greet and assist patients while delivering excellent customer service both in person and over the phone.
Schedule patient appointments maintain appointment records and support scheduling changes as needed.
Manage patient documentation including scanning records processing billing forms and obtaining medical records or test results.
Respond to routine patient and provider inquiries including messages related to prescription refills prior authorizations and test results.
Support daily office operations by handling mail faxes forms schedules and other administrative tasks.
Serve as a resource for scheduling registration and billing systems including assisting with training and support for team members.
May perform more advanced administrative responsibilities based on department needs and level of competency.
Qualifications
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/HourlyGrade
3EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Junior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
