Client Experience Coordinator & Scheduler
Job Location:
Job Location:
Hackensack, NJ - USA
Hourly Salary:
$ 22 - 25
Hourly Salary:
Posted on:
2 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- 401(k) matching
- Dental insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Client Experience Coordinator & Scheduler
About Us:
Nurse Galinas Care Giving of NJ was founded by Galina RN MSN a former social worker turned nurse educator our agency was built from firsthand experience with the heartbreak of unreliable fragmented care. After eight years in social work and years in acute hospital and home care nursing Galina created a service model that blends clinical expertise compassionate coordination and life-enhancing support.
Job Description:
We are looking for a Client Experience Coordinator & Scheduler who understands that this role is not just administrative it is transformational. This role provides compassionate coordination and life changing support so older adults can remain in the place they know by heart their home.
Does this sound like you We would love to meet you.
Duties:
Respond to inquiries from families seeking guidance and support.
Communicate effectively with clients caregivers and internal team to coordinate caregiver schedules.
Negotiate shift changes and make schedule adjustments.
Develop practical strategies tools and solutions to ensure seamless coverage.
Maintain accurate records and documentation.
Uphold concierge-level responsiveness and professionalism.
Experience:
One to two years of healthcare scheduling and workforce management preferred.
Outstanding ability to interact professionally with families and care team.
Experience utilizing home care software/platform preferred.
Excellent written and verbal communication skills.
What we offer:
401(k) matching
Dental/ Vision Insurance
Paid time off
Mission-driven environment
Opportunity to grow within a respected home care organization
Direct mentorship from a nurse educator and care navigator
Compensation:
Full Time -$22.00 - $25.00 per hour
Apply now by submitting your resume to
Compensation: $22.00 - $25.00 per hour
NURSE GALINAS CAREGIVING OF NEW JERSEY
Welcome to my online community. My name is Galina. I am a nurse and care navigator.
I am looking forward to meeting you really sooon.
I like to share with you all the great things that my caregivers and I do to help and support caregiving families but first a little bit about me and how this service came about.
My first love was social work. I worked as a social worker for eight years and I saw first hand the challenges of finding reliable trustworthy affordable and life enhancing home care so I became a nurse to better understand and help more people.
I became a registered nurse and worked in an acute care setting in the hospital and worked as a home care nurse. My passion for teaching families intensified and I so got a masters degree in nursing education.
Required Experience:
IC
