Client Services Manager
Overland Park, KS - USA
Job Summary
CLIENT SERVICES MANAGER FINANCIAL PLANNING PRACTICE
Help great clients feel taken care of and help a growing financial planning practice run like clockwork.
Synergy Wealth Solutions is posting this opportunity on behalf of one of our top financial advisors in Overland Park KS. This advisor leads a strong growing financial planning practice and is looking for a detail-oriented Client Services Manager who can help keep clients well cared for and the office running smoothly. This role is ideal for someone who is organized proactive client-focused and comfortable keeping a lot of moving pieces on track without letting the details slip. You will help manage daily operations support client service needs coordinate schedules and follow-ups maintain accurate records and help create a smooth experience for both clients and the advisory team. The position is intended to be full-time and in-office with some flexibility for the right candidate.
We are not looking for someone who wants to simply process paperwork. We are looking for someone who takes ownership communicates clearly treats clients well and helps make the office better because they are in it.
WHAT WERE LOOKING FOR
Required
Genuine care for clients and a desire to do work that matters
Strong organization skills and the ability to keep priorities follow-ups and deadlines moving
Proactive problem-solving style willing to seek answers ask good questions and own the next step
Comfort working within legal privacy and compliance guidelines
Proficiency with Word Excel and business software plus confidence learning new systems and using a CRM to track tasks milestones and outcomes
Preferred
Experience in financial planning wealth management insurance or another professional services environment
Excellent verbal and written communication skills
Meticulous attention to detail the kind where small misses bother you before they bother anyone else
Ability to multitask work independently and keep a positive steady attitude when priorities shift
Interest in growing with the practice and committing to the role for at least two years
What Youll Do:
Serve as a primary point of contact for client questions service items scheduling and follow-up
Coordinate day-to-day practice operations so client work meetings and internal tasks stay organized
Maintain accurate client records databases and CRM activity
Track projects service requests and business activity using Excel and other internal systems
Support implementation of new products services and process improvements
Help ensure client data documentation and service workflows follow compliance expectations
Why This Role Matters:
The right person in this seat makes clients feel confident helps the advisor stay focused and keeps the practice moving forward. Synergy is helping share this opportunity because we believe great advisors need great support around them. If you care about details communicate well take ownership and like making things better we would like to talk.
Pay And Benefits:
The base salary range is $65000 to $72000 plus a discretionary annual performance bonus. The position comes with the following benefits:
Paid Holidays (10 days)
Paid Time Off (PTO)
Retirement savings program with firm matching $1 for $1 up to 3% of salary
Required Experience:
Unclear Seniority