Behavioral Health Program Manager Notional Phoenix AZ

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*Position contingent upon successful contract award.

Location

TBD

Clearance Level

T2 Moderate Risk Public Trust (MRPT)

Primary Function

The Behavioral Health Program Manager oversees the design implementation and continuous improvement of behavioral health services within the detention environment. This role ensures all clinical operational and administrative functions comply with all applicable federal state and local regulations. The manager leads a multidisciplinary team to deliver safe traumainformed culturally responsive and evidencebased behavioral health care that supports detainee wellbeing and contributes to safe facility operations including during phased intake and rampup periods.

Duties and Responsibilities

Lead all behavioral health operations in accordance with facility standards client directives and requirements.

Oversee intake mental health screenings ensuring timely completion during highvolume or accelerated intake periods.

Manage delivery of clinical services including assessments crisis intervention suicide prevention treatment planning and continuity of care.

Develop and maintain behavioral health policies procedures and workflows that support safe operations and facility rampup phases.

Conduct internal audits to ensure compliance with documentation reporting and quality assurance standards.

Supervise behavioral health clinicians case managers and support staff; provide clinical oversight and performance evaluations.

Coordinate with medical security case management and facility leadership to support integrated care and safe detainee management.

Participate in daily operational briefings and multidisciplinary case reviews.

Monitor key performance indicators (KPIs) and prepare required reports for internal leadership and stakeholders.

Develop and oversee therapeutic programming that is traumainformed culturally responsive and aligned with detainee needs.

Implement corrective action plans when deficiencies are identified during inspections or audits.

Additional Qualifications/Responsibilities
Job Requirements

Masters degree in psychology counseling social work or a related behavioral health field.

Independent clinical licensure (Licensed Psychologist (PhD or PsyD) or Licensed Clinical Social Worker (LCSW/LICSW).

Minimum 7 years of post-independent licensure clinical experience and 6 years administrative supervisory experience.

Experience managing behavioral health treatment programs and/or leading complex organizations.

Experience with treatment of SMI population.

Demonstrated experience in correctional detention or other highsecurity or highacuity environments.

Strong knowledge of detention standards suicide prevention protocols crisis management and traumainformed care.

Ability to manage behavioral health operations during phased facility rampup and fluctuating detainee populations.

Ability to work collaboratively with multidisciplinary teams in a fastpaced operational environment.

Proficiency in clinical documentation reporting and quality assurance processes.

Must be able to multi-task be detail-oriented be organized and have excellent verbal and communication skills.

Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.

Ability to obtain and maintain favorable background investigations.

Meet the requirements of the contract for all immunizations.

Must be a U.S. citizen or permanent resident resided in the U.S. for 3 years in the past 5 years.

Must be at least 21 years of age.

Must complete all required training.

Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.

Preferred Qualifications

Experience implementing behavioral health programs within BOP or similar federal detention environments.

Experience managing large diverse clinical teams across multiple shifts.

Training or certification in traumainformed care suicide prevention or crisis intervention models.

Experience with datadriven program evaluation and performance improvement.

CPR/First Aid certification.

Bilingual (English/Spanish or other relevant languages) preferred.

Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.

Detention center experience.

Physical Requirements and Work Conditions

Work is performed in a secure detention facility.

May require evening weekend or on-call hours.

Exposure to emotionally challenging situations.

Requires physical presence and mobility throughout the facility.

Participate in drills and emergency responses as assigned.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race color sex national origin age protected veteran status or disability status.