Administrative and Operations Assistant
Grand Rapids, MI - USA
Job Summary
About the Frey Foundation
The Frey Foundation is committed to doing the work necessary to create and maintain a cohesive team environment where all team members honor each other by actively listening and being accountable transparent trustworthy and direct. This work has enabled us to operate as a trusted nimble and flexible philanthropic partner tackling the communitys greatest challenges and opportunities.
Position Description
Position Title: Administrative and Operations Assistant
Reports To: CFOO / Grants and Operations Manager
Positions Supervised: None
Hours & FLSA Status: Full-time exempt
General Statement of Responsibilities
Responsible for multiple administrative and operational functions of the foundation office such as executive support to President and CFOO greeting guests scheduling meetings processing mail answering phones office management event planning and quarterly meeting coordination. Also responsible for coordinating and advancing organization projects and priorities as well as executing internal and external communications including basic website maintenance. This position serves the foundation as the connective tissue to ensure alignment across the organization.
Administration
Actively manages the Presidents schedule provides meeting and presentation support tracks travel and business-related expenses and other executive administrative activities such as travel arrangements and reservations.
Assists the President with trustee and committee member communication; distributes relevant meeting material and tracks travel and business-related expenses as well as other administrative activities such as travel arrangements and reservations.
Responsible for providing exemplary customer service to visitors and callers. Manages public-facing and common spaces of the office.
Ensure office operations are properly executed such as coordinating office maintenance and facility needs.
Develops extensive knowledge of foundation operations policies procedures and best practices.
Supports the foundations general administrative activities to ensure that office spaces equipment supplies and other resources are kept organized and used effectively and economically. Actively sources suppliers that are local diverse and reliable.
Responsible for communication and registration for events that the foundation supports in the community.
Serves as the project lead for all aspects of foundation meetings events and special projects including invites catering/bar event management nametags/table tents technology special touches as well as necessary logistics and reservations.
Serves as primary coordinator for the foundations team building and extracurricular activities.
Communication
Takes lead in conceptualizing writing producing and execution of the foundations communications in a variety of forms and formats including digital assets monthly newsletters annual reports quarterly grants communications and special communications.
Coordinates and communicates with appropriate staff the necessary next steps action items and decisions made at internal meetings.
Manages and maintains the foundations website through regular updates analytics monitoring and continuous improvements related to content functionality branding accessibility and user experience in partnership with third party contractor.
Ensures proper brand usage in all foundation communications.
Assists team members in preparing editing and formatting documents and materials for internal and external purposes.
Provides support for all public relations and press releases.
Monitors media sources for relevant sector news.
Valuable Skills
Strong project management skills.
Excellent organizational skills and attention to detail. Ability to prioritize work and adjust to multiple demands.
Ability to follow tasks through to completion in a timely manner while keeping necessary people updated.
Ability to be graceful and direct simultaneously.
Ability to work well independently and as a team member.
Excellent interpersonal verbal and written communications skills.
Excellent computer skills; experience with the comprehensive Microsoft Office 365 suite and specialized databases (SmartSimple Business Central etc.)
Strong grammar and editorial skills.
Ensures that everyone has an outstanding experience when interacting with the Frey Foundation.
Exercises a high level of professionalism discretion and judgment in handling sensitive and confidential information.
Working Conditions
General office environment. Work is generally sedentary in nature but will require standing and walking. The working environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise dust etc. Work is generally performed within an office environment with standard office equipment available.
Physical Requirements
Must be able to read write and communicate fluently in English. Must have good vision with or without reasonable accommodations.
This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The foundation reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon the foundations at will employment status.
Required Experience:
Junior IC
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