Head of Customer Success Jobs in USA

Semrush is a brand visibility platform empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility so brands are found cited and chosen everywhere search happens. Thats how Semrush gained the trust of over 28 million usersfrom scaling...

About the roleThe Customer Success Operations Lead is responsible for building scaling and optimizing the processes systems and tools that enable Forterras Customer Success organization to operate efficiently and deliver consistent high-quality outcomes for customers. This role acts as a force multi...

About CheckrCheckr is building the data platform to power safe and fair decisions. Over 140000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job a new place to live a car ride childcare even a date. Customers include Uber Pennymac...

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together t...

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together t...

SummaryYelp empowers millions of small and local businesses to manage their online presence and connect with customers. Businesses choose Yelp because we offer unique tools and insights designed specifically to help them grow. Our Product and Engineering teams work closely with local businesses to u...

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together t...

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together t...

OverviewWere seeking a Director of Scaled Customer Success to transform how we support customers through digital AIdriven engagement. This role will own strategic initiatives and serve as the architect of an AIfirst engagement engine designed to drive retention and product adoption at scale.We need...

We believe conversations will become the #1 way to shop.At Gorgias were building the platform that makes this real: a unified AI agent that sells supports and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce and were leading that shift.Our mission is...

SummaryYelp empowers millions of small and local businesses to manage their online presence and connect with customers. Businesses choose Yelp because we offer unique tools and insights designed specifically to help them grow. Our Product and Engineering teams work closely with local businesses to u...

PagerDuty (NYSE:PD) is a leader in Digital Operations an always-on world organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right peo...

This role is located in Somerville MA - We are a hybrid work environment and are in the office 3 days/per week.Tulip the leader in AI-native frontline operations is helping companies around the world equip their workforce with composable connected apps leading to higher quality work improved efficie...

This role is located in Somerville MA - We are a hybrid work environment and are in the office 3 days/per week.Tulip the leader in AI-native frontline operations is helping companies around the world equip their workforce with composable connected apps leading to higher quality work improved efficie...

About Greentown LabsGreentown Labs is a 501(c)(3) nonprofit accelerating climatetech innovation for the planet people and prosperity. As the worlds largest climatetech and energy startup incubator Greentown catalyzes ecosystems to provide entrepreneurs mission-critical access to labs equipment custo...

We are looking for a Customer Success Manager to join the Spiideo team!Spiideo is a global leader in automated cloud-based solutions for sports video analysis and streaming. Trusted by thousands of organizations worldwide Spiideo serves some of the most renowned professional and collegiate teams med...

Full-timeDescriptionThe Customer Success Associate (CSA) will advocate for positive client experiences and will work effectively with cross departmental teams to process and manage orders guaranteeing customer satisfaction in the delivery of products and services. The CSA will also support our Safet...

The OpportunityThe Senior Manager Customer Success is a key leadership position responsible for developing and executing strategies to ensure customer satisfaction retention and growth. This role leads a team of Customer Success Managers and works cross-functionally with Sales Product and Support to...

Kensho is S&P Globals hub for AI innovation and transformation. With expertise in machine learning natural language processing and data discovery we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kenshos solutions and research focus on bu...

About the Role:Grade Level (for internal use):05The Team: The Polk Automotive Solutions Customer Success Team is a dynamic solutions-oriented team of account management and product delivery professionals. Through industry insights and product consulting we bring strategic ideas to our internal and e...