Contact Center Jobs in USA

Role Title: Principal Salesforce Service Cloud & Contact Center Architect Location: Princeton NJ (Onsite) Role Summary We need a senior customer-facing architect to lead Contact Center transformation leveraging Salesforce Service Cloud Service Cloud Voice (SCV) Agentforce and enterprise CTI/CCa...

This job description is for a Senior Google CCAI Conversational AI Developer focused on designing and implementing advanced contact center automation solutions with Integration knowledge on other CCaaS platforms like Genesys AWS Connect and Cisco UCCE. Job Title: Senior Google CCAI Conversationa...

CCaaS Architect CCaaS (Contact Center as a Service) Architect designs implements and optimizes cloud-based contact center solutions acting as a technical leader to align platforms (like Genesys Cloud Amazon Connect Twilio Flex) with business goals integrating with systems like CRM and managing te...

JOB SUMMARY Often the first point of contact for customers the Loyalty Services Representative is responsible for addressing customer service concerns inquiries and activities. The Loyalty Services Specialist is responsible for retention and selling the value of company products and services. As a L...

Senior Python Developer / AI & Cloud Platform Engineer Location: Hybrid (US) Experience: 8 12 Years Employment Type: Contract / Contract-to-Hire / Full-Time Job Summary We are seeking a Senior Python Developer / AI & Cloud Platform Engineer to design build and scale cloud-native data-driven and A...

We are seeking a Producer Service Representative to join our fast-paced high energy growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working talented professionals! JOB SUMMARY The Producer Service Center Representative...

Principal AI/ML Engineer Contact Center IntelligenceLocation: New York NY (Hybrid preferred; on-site collaboration required for key initiatives. Relocation support available for top candidates.)USC and Permanent Residents onlyMandatory Experience Contact Center IntelligenceMandatory Total years of...

Position Purpose:The Director Customer Operations will support Veolias customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership guidance and subject matter expertise to effe...

About Yurbban Hospitality GroupAt Yurbban we dont just offer accommodation we create moments worth remembering. We are a hotel group with soul where hospitality sustainability and authenticity go hand in hand. We are driven by the desire to surprise to do things right and to enjoy the process along...

Job summary: Supporting our Contact Centers we are looking for an HR Business Partner who can provide day-to-day and strategic guidance on people and organization development strategies in support of Integritys goals.This role is a great fit if you thrive in dynamic matrixed environments have experi...

The ideal candidate at minimum must have the following:Option 1:12 months experience as Unemployment Insurance Senior Manager.OR Option 2:60 months experience or training in government laws rules regulations and/or procedures for program eligibility and/or liability (e.g. unemployment compensation w...

Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of peopleand weʼre not done yet. Founded to help educators retire with dignity today weʼre a market-leading retirement company fueled by world-class asset management.But weʼre not just another legac...

Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of peopleand weʼre not done yet. Founded to help educators retire with dignity today weʼre a market-leading retirement company fueled by world-class asset management.But weʼre not just another legac...

Location: Washington DC metro area Operations Manager Systems Integration Inc. (SII) is a leading provider of customer experience cloud-based services and managed IT solutions. We are seeking an Operations Manager to oversee all daily operations for a government contact center ensuring consistent hi...

Current Employees of LendingClub: Please apply via your internal Workday AccountLendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank National Association Member FDIC. We are the leading digital marketplace bank in the U.S. having helped our nearly 5 million members secure ove...

Location: Washington DC metro area Salesforce Lead Developer Systems Integration Inc. (SII) is a leading provider of customer experience cloud-based services and managed IT solutions. We are seeking a Salesforce Lead Developer to support a governmentcontracted contact center by leading the design de...

Location: Washington DC metro area Salesforce Agentforce Specialist Systems Integration Inc. (SII) is a leading provider of customer experience cloud-based services and managed IT solutions. We are seeking a Salesforce Agentforce Specialist to support a governmentcontracted contact center by configu...

OverviewVersiti is a fusion of donors scientific curiosity and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute we enable life saving gifts from our donors and provide the science behind the medicine through our di...

Requisition No:869477Agency: Business and Professional RegulationsWorking Title: REGULATORY SPECIALIST II - Pay Plan: Career ServicePosition Number:Salary: $1600.57 Bi-weeklyPosting Closing Date: 02/09/2026Total Compensation EstimatorToolDivision of Service OperationsCustomer Contact CenterREGULATOR...

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices automate convers...