What success looks like in this role: Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations SLAs contacts and events count AHT ToT etc).Set solution and pricing strategy work independently to develop effort and cost estimates including assumptions risk
What success looks like in this role: Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations SLAs contacts and events count AHT ToT etc).Set solution and pricing strategy work independently to develop effort and cost estimates including assumptions risk