Unisys
What success looks like in this role: Role OverviewProvides operational leadership for Service Desk services supporting a Federal Government client.Ensures delivery of high-quality IT support in line with contractual SLAs government standards and customer expectations.Key Responsibili
What success looks like in this role: Role OverviewProvides operational leadership for Service Desk services supporting a Federal Government client.Ensures delivery of high-quality IT support in line with contractual SLAs government standards and customer expectations.Key Responsibili
What success looks like in this role: Lead ServiceNow platform architecture and solution design for custom applications integrations and platform enhancementsNeed knowledge of FlowdesignerOwn end-to-end delivery including requirements analysis solution design development testing deplo
What success looks like in this role: Lead ServiceNow platform architecture and solution design for custom applications integrations and platform enhancementsNeed knowledge of FlowdesignerOwn end-to-end delivery including requirements analysis solution design development testing deplo
Unisys
What success looks like in this role: Unisys is a global IT solutions company that delivers successful outcomes for the most demanding businesses and governments.Unisys offerings include digital workplace solutions cloud and infrastructure solutions enterprise computing solutions busi
What success looks like in this role: Unisys is a global IT solutions company that delivers successful outcomes for the most demanding businesses and governments.Unisys offerings include digital workplace solutions cloud and infrastructure solutions enterprise computing solutions busi
What success looks like in this role: The Team Coordinator supports the Service Desk Supervisor in improving team performance technical knowledge and service quality. The role also acts as a senior point of contact for agents and may handle tickets or calls when needed.Key Responsibil
What success looks like in this role: The Team Coordinator supports the Service Desk Supervisor in improving team performance technical knowledge and service quality. The role also acts as a senior point of contact for agents and may handle tickets or calls when needed.Key Responsibil
What success looks like in this role: The Service Desk Level 2 (L2) Agent delivers advanced technical support for QSR technology environments acting as a key escalation and resolution point for complex incidents and problems that cannot be resolved at Level 1.This role combines deep t
What success looks like in this role: The Service Desk Level 2 (L2) Agent delivers advanced technical support for QSR technology environments acting as a key escalation and resolution point for complex incidents and problems that cannot be resolved at Level 1.This role combines deep t
Unisys
What success looks like in this role: Team Coordination & Status Tracking; Regularly engage with Team Leads to gather updates on project progress risks blockers and overall team performance to ensure timely and effective delivery.Client Collaboration & Process Improvement; Work closel
What success looks like in this role: Team Coordination & Status Tracking; Regularly engage with Team Leads to gather updates on project progress risks blockers and overall team performance to ensure timely and effective delivery.Client Collaboration & Process Improvement; Work closel