Reconnection Outreach Worker
Job Location:
Bournemouth - UK
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Are you passionate about making a lasting difference to the lives of vulnerable adults
We are looking for a dedicated and proactive Reconnection Worker to join our Bournemouth Christchurch and Poole Rough Sleeping Service. This is an exciting opportunity to support people sleeping rough to move away from homelessness by reconnecting them with accommodation support networks and services in areas where they have a local connection established support system or entitlement to assistance. Reconnection can take place both within the UK and internationally and aims to ensure that individuals can access the right support in the right place to sustain a move away from rough sleeping.
Working as part of a dynamic and highly successful outreach team you will build positive relationships with people experiencing homelessness carrying out assessments and developing personalised reconnection plans. You will work closely with local authorities support providers health services and community organisations to help individuals access accommodation reconnect with family and support networks where appropriate and secure sustainable routes away from rough sleeping and a harmful street lifestyle.
In this role you will:
- Undertake assertive outreach across Bournemouth Christchurch and Poole engaging with people sleeping rough and carrying out comprehensive assessments.
- Develop and coordinate personalised reconnection plans including arranging accommodation travel family mediation and access to support services.
- Work closely with local authorities statutory services health providers and community organisations to achieve positive outcomes for clients.
- Manage a caseload of clients maintaining accurate records and monitoring progress towards sustainable reconnection.
- Support clients to access welfare benefits healthcare substance misuse services and other support that will assist them in moving away from homelessness.
This role involves working early mornings evenings and weekends as part of a rota.
About you
We are looking for someone who is passionate about supporting people experiencing homelessness and who can build trusting relationships whilst maintaining a supportive but assertive approach.
To be successful in this role you will have:
- Experience of working with vulnerable adults and an understanding of the challenges faced by people experiencing homelessness.
- Experience of assessing individual needs and supporting people through case management and support planning.
- Excellent communication and partnership-working skills with the ability to engage effectively with clients and external agencies.
- An understanding of welfare benefits housing options and support services available to people experiencing homelessness.
- Good organisational and IT skills with the ability to maintain accurate records and manage competing priorities.
Above all we are looking for a compassionate resilient and motivated individual who is committed to helping people transform their lives.
St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.
When youre ready to apply click the Apply Now Button to start your online application form.
Closing date: 10am on6July 2026
Interview and assessments on: 20 July 2026
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.
What We Offer
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
- A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
- Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
- A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
- Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
- In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.
Want to find out more Click here to visit our Equity Diversity & Inclusion page.
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.
These include:
- Agile working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 28 days annual leave rising to 31 after five years service.
- Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
- Financial wellbeing platform offering loans advances and saving options.
- Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
- Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
- Cycle to Work scheme and interest free season ticket loans.
- Discount vouchers including gym retail food & drink travel electricals and more.
Want to find out more Want to find out moreClick here to visit our Work For Us page.
At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.
These include:
- Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
- Steps into Management programme to support colleague progression.
- Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Documents
About Company
St Mungo's is a leading UK homelessness charity supporting over 3,150 people every night. Help us end homelessness and rebuild lives.
