Reporting Line: Head of Transformation Delivery - Operating Model
Contact Type:12 month Fixed Term Contract
Location:London - Hybrid
What to expect
The Change Manageris responsible for providing central coordination and oversight of change activity across TOM-related initiatives. They will ensure that change is sequenced aligned and delivered at a pace the organisation can absorb. The role acts as the TOM Programmes air traffic control for change ensuring a coherent narrative as the new operating model is implemented. By orchestrating the overall change landscape across the TOM programme the role minimises disruption and supports successful adoption of the new operating model.
This is a pivotal role within our transformation requiring an individual who can translate complex operating model changes into clear compelling narratives influence stakeholders at all levels through periods of change and build alignment across multiple business areas. Working closely with senior leaders and programme teams they will provide confident guidance challenge and support to help drive successful implementation of the Target Operating Model. The role is also responsible for maintaining and protecting the integrity of the Target Operating Model ensuring all design decisions align to agreed principles and end-state outcomes
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed to help us achieve our ambitious goals. Beyond a competitive salary we offer a comprehensive benefits package that includes:
27.5 days annual leave (rising to 30 after 2 years) plus bank holidays
Up to 18% on target bonus opportunity
Annual car allowance
Generous pension scheme with minimum 10% employer contribution
Access to 24/7 digital GP services and our Employee Assistance Programme
6 x Life assurance and income protection after 12 months service
Over 400 online courses mentoring apprenticeships and development programmes
Access to our benefits platform for exclusive discounts & savings
To be successful in this role you will be an experienced portfolio Change Manager having worked on large-scale transformation addition you will:
Possess substantial experience convening multiple stakeholders and through successful relationships leading key cross-functional projects to drive results across the organisation.
Demonstrate strong change orchestration and sequencing capability.
Showcase the ability to translate complex operating model changes into clear compelling narratives that drive engagement understanding and adoption across a broad stakeholder audience.
Have a good understanding of Target Operating Model (TOM) design and implementation.
Be an empowering senior leader who can influence effectively at senior levels using a range of communication and influencing approaches to drive successful outcomes and support their team to succeed.
Develop a strong understanding of business areas and build trusted relationships across the organisation to support the delivery of transformation outcomes.
About us
At Post Office Ltd were proud to be at the heart of communities across the UK upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day from parcels and banking to identity and government services. While we continue to evolve with digital innovation our commitment to personal face-to-face service remains core to who we are. Our journey is one of reflection growth and meaningful change. Were looking for people who think differently. Those with resilience purpose and a deep sense of responsibility to our postmasters partners and the communities they serve. If youre driven by the chance to make a real impact and help shape a future built on progress and integrity wed love to hearfrom you. For more details visit
Application Guidance
Our commitment to embracing diversity extends beyond just words. While weve outlined key skills above we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive. As a Disability Confident Employer we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description please contact
Summary Salary:Competitive benefitsGrade:3AReporting Line: Head of Transformation Delivery - Operating ModelContact Type:12 month Fixed Term ContractLocation:London - HybridWhat to expect The Change Manageris responsible for providing central coordination and oversight of change activity across TOM...
Summary
Salary:Competitive benefits
Grade:3A
Reporting Line: Head of Transformation Delivery - Operating Model
Contact Type:12 month Fixed Term Contract
Location:London - Hybrid
What to expect
The Change Manageris responsible for providing central coordination and oversight of change activity across TOM-related initiatives. They will ensure that change is sequenced aligned and delivered at a pace the organisation can absorb. The role acts as the TOM Programmes air traffic control for change ensuring a coherent narrative as the new operating model is implemented. By orchestrating the overall change landscape across the TOM programme the role minimises disruption and supports successful adoption of the new operating model.
This is a pivotal role within our transformation requiring an individual who can translate complex operating model changes into clear compelling narratives influence stakeholders at all levels through periods of change and build alignment across multiple business areas. Working closely with senior leaders and programme teams they will provide confident guidance challenge and support to help drive successful implementation of the Target Operating Model. The role is also responsible for maintaining and protecting the integrity of the Target Operating Model ensuring all design decisions align to agreed principles and end-state outcomes
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed to help us achieve our ambitious goals. Beyond a competitive salary we offer a comprehensive benefits package that includes:
27.5 days annual leave (rising to 30 after 2 years) plus bank holidays
Up to 18% on target bonus opportunity
Annual car allowance
Generous pension scheme with minimum 10% employer contribution
Access to 24/7 digital GP services and our Employee Assistance Programme
6 x Life assurance and income protection after 12 months service
Over 400 online courses mentoring apprenticeships and development programmes
Access to our benefits platform for exclusive discounts & savings
To be successful in this role you will be an experienced portfolio Change Manager having worked on large-scale transformation addition you will:
Possess substantial experience convening multiple stakeholders and through successful relationships leading key cross-functional projects to drive results across the organisation.
Demonstrate strong change orchestration and sequencing capability.
Showcase the ability to translate complex operating model changes into clear compelling narratives that drive engagement understanding and adoption across a broad stakeholder audience.
Have a good understanding of Target Operating Model (TOM) design and implementation.
Be an empowering senior leader who can influence effectively at senior levels using a range of communication and influencing approaches to drive successful outcomes and support their team to succeed.
Develop a strong understanding of business areas and build trusted relationships across the organisation to support the delivery of transformation outcomes.
About us
At Post Office Ltd were proud to be at the heart of communities across the UK upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day from parcels and banking to identity and government services. While we continue to evolve with digital innovation our commitment to personal face-to-face service remains core to who we are. Our journey is one of reflection growth and meaningful change. Were looking for people who think differently. Those with resilience purpose and a deep sense of responsibility to our postmasters partners and the communities they serve. If youre driven by the chance to make a real impact and help shape a future built on progress and integrity wed love to hearfrom you. For more details visit
Application Guidance
Our commitment to embracing diversity extends beyond just words. While weve outlined key skills above we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive. As a Disability Confident Employer we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description please contact
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