IT Service Management Jobs in UK

About Access Group:At Access we love software and how technology never stays the same. Its this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. Were passionate about h...

DescriptionWere looking for an ITSM Process Owner to join our Service Management team based from NEXT Head Office in Leicestershire!The Role:As an ITSM Process Owner youll play a pivotal role in shaping and driving our IT Service Management framework. You will take full accountability for the end-to...

Role PurposeThe Event Management Engineer plays a key role in the delivery of IT monitoring and event management services. This role is responsible for ensuring operational excellence in event detection correlation and resolution while maintaining system integrity and supporting both internal teams...

We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking customer-centric service design and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital &...

What youll be doing:The Technical Account Manager provides a point of ownership for technical aspects of the clients service once engaged. Youll provide the technical knowledge and insight to resolve performance and capacity issues as well as working with the client to create a roadmap to ensure the...

Job DescriptionLead Major Incident ManagerDuration: 6 MonthsRate: 430 - 450 per dayLocation: Milton Keynes & remote (hybrid role)IR35 Status: InsideStart: ASAPRole Overview:A Lead Major Incident Manager is required for our government client who will be responsible for ensuring operational stability...

DescriptionService Level and Reporting CoordinatorPermanentGrade CConsultation grade - subject to formal evaluation under the Equal Pay ProgrammeWorking 36.5 hours per weekJob OverviewAre you passionate about Service Level Reporting and Continual Service ImprovementBirmingham City Council Digital an...

IT Service Desk AnalystCompany:Boeing Defence United Kingdom LimitedWe are seeking a dedicated and customer-oriented Service Desk Agent to join our team.The ideal candidate will be responsible for providing first-level support to our users ensuring that their technical issues are resolved efficientl...

We work together. Your team and the people you will work withYou will be joining our Platforms Product team working in a highly collaborative cross-functional squad alongside Engineers Data Specialists Finance and Operational teamsDelivering a seamless multi-service experience for our customers mean...

CGI UK Careers Your mission found hereBy playing this video you consent to Google/YouTube processing your data and using cookies Learn more.Position Description:At CGI we deliver innovative technology solutions that help our clients achieve mission-critical outcomes. As a Service Delivery Manager...

IT Service Desk Analyst-5Company:Boeing Defence United Kingdom LimitedWe are seeking a dedicated and customer-oriented Service Desk Agent to join our team.The ideal candidate will be responsible for providing first-level support to our users ensuring that their technical issues are resolved efficien...

Process Analyst - Operations SupportCompany:Boeing Defence United Kingdom LimitedAt Boeing we innovate and collaborate to make the world a better place. From the seabed to outer space you can contribute to work that matters with a company where diversity equity and inclusion are shared values. Were...

DescriptionIT Service Design & Improvement LeadPermanentGradeConsultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekJob OverviewThis is an opportunity to lead service design and continuous improvement activity across a complex digital and technology e...

DescriptionPosition Details:Core Systems Optimisation Team (CSOT) Finance OfficeLocation: University of Birmingham Edgbaston Birmingham UKFull time starting salary22037 per annum rising to 27546 after 12 months service.Apprentice Grade 4Full Time for15 MonthsApprenticeship Standard:Customer Service...

Welcome to Warner Bros. Discovery the stuff dreams are made of.Who We AreWhen we say the stuff dreams are made of were not just referring to the world of wizards dragons and superheroes or even to the wonders of Planet Earth. Behind WBDs vast portfolio of iconic content and beloved brands are the st...

What will you be doing Were seeking a talented individual to join our Service Protection team in Bracknell on a 9 month FTC. The role provides good exposure across environment management release support and cross team coordination.We offer hybrid working a positive working environment you can thrive...

What will you be doing Were seeking a talented individual to join our Service Protection team in Liverpool on a 9 month FTC. The role provides good exposure across environment management release support and cross team coordination.We offer hybrid working a positive working environment you can thrive...

What will you be doing Were seeking a talented individual to join our Service Protection team in Glasgow on a 9 month FTC. The role provides good exposure across environment management release support and cross team coordination.We offer hybrid working a positive working environment you can thrive i...

Job OverviewThe 1st Line Service Desk Analyst serves as the first point of contact for internal and external customers experiencing technical issues or requiring IT support. This role is responsible for providing excellent customer service resolving basic technical queries and escalating more comple...

Job OverviewThe 1st Line Service Desk Analyst serves as the first point of contact for internal and external customers experiencing technical issues or requiring IT support. This role is responsible for providing excellent customer service resolving basic technical queries and escalating more comple...