Front Office Jobs in Knutsford

Role: ReceptionistLocation: Knutsford Parkgate Industrial EstateWorking Hours: Two days 8:30am till 5pm. 16 hours per week (Office Based)We are looking for a receptionist to join our team in Knutsford. This is an exciting time to join the fastest growing and most successful family-owned valve manufa...

Deliver a refined welcoming and polished arrival experience that embodies Fairmonts luxury standardsSupervise daily Front Office operations ensuring smooth checkins checkouts and lobby flowSupport the Front Office Manager in leading coaching and developing the reception teamMaintain a strong visible...

Deliver a warm polished and servicefocused welcome to all guests members and colleaguesMaintain full knowledge of spa services treatments and promotions to confidently support guest enquiriesOperate telephones professionally ensuring all calls are answered promptly with friendly accurate and helpful...

Handle all reservation enquiries via phone email and online channels with professionalism and luxuryaligned serviceConvert enquiries into confirmed bookings through personalised recommendations and confident product knowledgeMaintain accurate guest profiles ensuring preferences requests and loyalty...

Deliver an elegant personalised welcome for every guest ensuring a flawless first impressionOversee the entire guest journey from prearrival planning to poststay followupManage VIP repeat and specialattention guests ensuring bespoke touches and curated experiencesMaintain a strong polished presence...

Deliver a warm polished and personalised welcome embodying Fairmonts luxury service philosophyProvide expert recommendations on dining activities transportation and local attractions tailored to guest preferencesCoordinate reservations transportation and bespoke experiences with precision and effici...

Prepare and service guest rooms to Fairmonts exacting luxury standardsEnsure impeccable cleanliness and presentation of bedrooms bathrooms and amenitiesReplenish linens towels and guest supplies with care and consistencyReport maintenance issues promptly ensuring rooms remain in perfect conditionHan...

Prepare and service guest rooms to Fairmonts exacting luxury standardsEnsure impeccable cleanliness and presentation of bedrooms bathrooms and amenitiesReplenish linens towels and guest supplies with care and consistencyReport maintenance issues promptly ensuring rooms remain in perfect conditionHan...

Maintain exceptional cleanliness and presentation across all public areas including lobbies corridors lounges restrooms spa areas and event spacesEnsure all guestfacing spaces reflect Fairmonts luxury standards including furniture arrangement lighting checks and scent controlReplenish amenities such...

Supervise the housekeeping team on assigned floors ensuring all rooms and public areas meet Fairmonts luxury standardsConduct detailed inspections of guest rooms corridors and service areas to guarantee flawless cleanliness and presentationSupport the Housekeeping Manager in coordinating daily opera...

Supervise the Public Area team ensuring all guestfacing spaces meet Fairmonts luxury cleanliness and presentation standardsConduct detailed inspections of lobbies corridors restrooms spa areas and public lounges to guarantee flawless appearanceSupport the Housekeeping Manager in coordinating daily s...

Support the Sales team with administrative tasks proposals contracts and client communicationRespond to sales enquiries promptly and professionally ensuring all leads are handled in line with Fairmont standardsPrepare quotations proposals and event documentation with accuracy and attention to detail...

Carry out plumbing maintenance repairs and installations across guest rooms public areas kitchens spa facilities and backofhouse zonesRespond promptly to maintenance requests ensuring minimal disruption to guests and operationsConduct preventative maintenance on all plumbing systems including pipewo...

Handle all incoming calls promptly professionally and in accordance with brand standards.Direct calls to the appropriate departments or colleagues with accuracy and efficiency.Manage wakeup calls guest messages and voicemail services.Respond to guest enquiries with courtesy product knowledge and a s...

Oversee and verify all daily revenue postings from Rooms F&B Spa Golf and ancillary outlets ensuring accuracy and compliance with Fairmont policies.Prepare and distribute the Daily Revenue Report highlighting variances trends and areas requiring followup.Monitor and reconcile all payment methods inc...

Prepare accurate invoices for groups events corporate accounts and longstay guests in line with Fairmont and Accor standards.Verify supporting documentation such as contracts banquet event orders and rate agreements before billing.Ensure timely distribution of invoices to clients and internal depart...

Ensures that all Front Office Standards Operating policies and procedures are adheredResponsible for the completed nightly end of day reporting; ensuring accuracy in balancing of accountsSeeks feedback on guest satisfaction and resolves problems in accordance with our promise and philosophy of colle...

Responsibilities: Lead the Concierge team including recruitment training and performance managementEnsure exceptional service standards maintaining a GAP analysis score of no less than 90%Oversee departmental rosters ensuring adequate staffing and effective communication with Night ManagerManage gue...

Oversee daily spa operations with a focus on Fairmonts luxury service standards ensuring every treatment reflects the brands global reputation for excellence.Supervise and mentor the therapist team fostering a culture of professional growth mutual respect and Heartist empowerment.Lead continuous tra...

Lead the pre-opening planning and set-up of the Rooms Division including Front Office Housekeeping Guest Relations Concierge and related functionsChampion Fairmonts luxury service culture from pre-opening through launch embedding brand standards service rituals and guest experience frameworksSupport...