Front Office

Locandahome

Job Location:

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 10 days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Guest Relations: Greet guests upon arrival perform check-in/check-out procedures and handle room assignments and key issuance.
Financial Accuracy: Process payments handle foreign exchange and maintain an accurate cash drawer (float).
Communication: Manage the switchboard handle internal and external calls and relay messages to guests or other departments (Housekeeping Maintenance).
Problem Solving: Address guest complaints professionally and escalate them to management when necessary.
Upselling: Promote hotel services food & beverage outlets and room upgrades to maximize revenue.
Compliance: Maintain guest privacy and adhere to safety and security protocols (e.g. verifying IDs emergency procedures).

Key Responsibilities Guest Relations: Greet guests upon arrival perform check-in/check-out procedures and handle room assignments and key issuance.Financial Accuracy: Process payments handle foreign exchange and maintain an accurate cash drawer (float).Communication: Manage the switchboard handle in...