Housekeeping Attendant Spa and Wellness

• Guest Room Servicing Prepare and refresh guest rooms to Fairmonts worldclass luxury standards
• Impeccable Cleanliness Maintain exceptional presentation of bedrooms bathrooms and inroom amenities
• Linen & Supply Care Replenish towels linens and guest supplies with accuracy and consistency
• Maintenance Reporting Identify and report maintenance concerns promptly to keep rooms in perfect condition
• Guest Privacy Handle guest belongings with absolute respect discretion and professionalism
• VIP Room Preparation Support personalised touches and elevated presentation for VIP guests
• Trolley & Storage Upkeep Maintain organised clean and fully stocked housekeeping trolleys and storage areas
• Guest Interaction Respond warmly and professionally to guest requests with a guestfirst mindset
• Team Collaboration Work closely with Floor Supervisors Housekeeping and Front Office to ensure timely room readiness
• Cleaning Standards Follow all cleaning procedures including deepcleaning schedules and Fairmont brand standards
• Health & Safety Compliance Adhere to hygiene COSHH and manualhandling regulations
• Daily Briefings Participate in briefings and ongoing training to maintain service excellence
• Lost & Found Support accurate confidential handling of lostandfound items
• Team Culture Contribute to a respectful positive and supportive team environment
• Fairmont Standards Uphold Fairmont grooming communication and service expectations at all times

Qualifications :

• Experience Minimum 1 year of housekeeping or cleaning experience ideally in a luxury hotel
• Attention to Detail Strong eye for detail and pride in delivering exceptional standards
• Cleaning Knowledge Understanding of cleaning techniques hygiene standards and room presentation
• Health & Safety Awareness of UK health & safety regulations including COSHH (training available)
• Teamwork & Independence Ability to work both independently and collaboratively
• Time Management Strong organisational and prioritisation skills
• Professionalism Courteous professional and guestfocused approach
• Physical Capability Ability to meet the physical demands of the role
• Passion for Hospitality Genuine enthusiasm for luxury service and creating memorable guest experiences

Additional Information :

What is in it for you

• Exclusive Discounts:
  • Fairmont Cheshire The Mere Spa and Golf discount
  • Fairmont Raffles and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people

Remote Work :

No

Employment Type :

Full-time