Night Auditor

• Provide operational assistance during the night in the absence of other Departmental Colleagues/Managers in order to ensure seamless delivery of quality service to the standard experienced during the day.
• Completing the end-of-day audit processes across our Property Management and Point of Sale systems
• Acting as the main point of contact for guest queries late arrivals and early departures
• Preparing guest accounts and ensuring all financial transactions are accurate
• Carrying out regular security checks across the property to ensure guest and staff safety
• Handling calls reservations enquiries and guest requests during the night
• Supporting other departments where needed to ensure exceptional service at all times

Qualifications :

• Front office experience within a luxury hotel setting
• Strong numerical skills for accurate night audits
• Exceptional communication suited to a 5star guest experience
• Ability to work independently as the overnight hotel representative
• Knowledge of hotel systems including PMS and POS
• High attention to detail in all guest and financial tasks
• Strong security awareness during property checks
• Availability for night shifts at Fairmont Cheshire The Mere

Additional Information :

What is in it for you

• Exclusive Discounts:
  • Fairmont Cheshire The Mere Spa and Golf discount
  • Fairmont Raffles and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people

Remote Work :

No

Employment Type :

Full-time