The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
442 Job openings in The Rank Group
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino this role youll run live table games with confidence and charisma ensuring fair play and engagin More...
Were looking for an experienced Poker Dealer to bring skill energy and exceptional service to our poker this role youll run live games with precision and professionalism creating an exciting and fair environment for players of all levels.Youll be the face of the gamemanaging pots rea More...
We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and will give you the opportunity to provide innovative customer analytics and actionab More...
The Rank Groups IT Security Team is on the lookout for an experienced Information Security Analyst to support strategic and operational security initiatives across our corporate retail and digital platforms.In this dynamic role youll be the go-to expert for day-to-day securi More...
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules and provide a professionall More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
Ready to lead change that makes a real impactWere looking for a Senior Project Manager to spearhead the delivery of high-profile programmes and projects that drive innovation across our People & Culture function on an initial 12-month Fixed-term contract. From strategic transforma More...
One of the most important positions within our business you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and professional service and supporting the wi More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPensi More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino this role youll run live table games with confidence and charisma ensuring fair play and engagin More...
Do you have experience in casinos slot machines or electronic gaming Are you analytical with a sharp commercial mindset If yes this could be your next big move.We are looking for a confident and enthusiastic Electronic Gaming Supervisor to take ownership of the electronic gaming expe More...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph More...
Mecca Bingo Wakefield WF2 9SHCompetitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drin More...
As an Electronic Gaming Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both val More...
Step into the spotlight and take charge of the live gaming floor! Grosvenor Casinos is on the hunt for a passionate and driven Table Gaming Manager to lead our table games and poker operations delivering unforgettable experiences and driving performance in one of the most ex More...
Are you ready to lead at the heart of the action Grosvenor Casinos is seeking a dynamic Electronic Gaming Manager to drive performance elevate customer experience and lead a high-energy team across our slots and e-tables operation.In this fast-paced customer-first environmen More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPensi More...
Were looking for a passionate individual to join our growing team at Rank Interactive a leading online gaming company. As a Player Protection Executive youll play a vital role in keeping our customers safe and ensuring fair play.Well provide the training!No prior experi More...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph More...
