The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
329 Job openings in The Rank Group
Grosvenor Casino Thanet CT10 2BFAs an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. More...
Competitive Salary 31930Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assista More...
Grosvenor Casino London Rialto W1D 6BLGrosvenor Casino is looking for a cashier to be entrusted with the finances of the club correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its p More...
We are seeking a detailoriented and techsavvy Martech Technical Operations Executive to manage and optimise our marketing technology stack. This role will be responsible for ensuring the smooth operation of marketing platforms improving automation workflows maintaining data integrity More...
Competitive Salary 31930Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assista More...
Competitive Salary 31930Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assista More...
We are incredibly passionate about providing customers with amazing experiences endless entertainment and topclass service. We pride ourselves on bringing the fun factor to customers in a venue where they can find all kinds of games to enjoy! Whilst we want everyone to have fun i More...
Do you have a passion for crafting compelling marketing campaigns that drive customer engagement and revenue growth Do you thrive in fastpaced environments steering teams toward innovation and excellence If so this is your chance to make a BIG impact!Whats in it for youA highprofile r More...
Grosvenor Casino Bayswater London W2 4QHAs an Electronic Gaming Host you will be the face of our business greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to creat More...
Grosvenor Casino Thanet CT10 2BFEnthusiastically lead the Food and Beverage Team as and when required.Ensure that all departments are adequately resourced within required budgets.Assist in the training and induction of new team members and support the development of existing team More...
Grosvenor Casino Pier Nine Brighton BN1 1PPAre you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a gr More...
As an experienced dealer you will:Acknowledge welcome and assist customers in gamingUnderstand the games payouts and who are our high value membersConnect with first time customers explaining how the games are runFollows guidance from the CADS gaming supervisor to meet table dema More...
Are you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a great place to be!Balanced 32hour work week Becau More...
Grosvenor Casino Sheffield S2 4BGDealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the More...
Grosvenor Casino Cardiff CF10 4JYOne of the most important positions within our business you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and professio More...
Grosvenor Casino Cardiff CF10 4JYDealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the More...
Are you a strategic thinker with a passion for attracting top talent and improving recruitment processes Do you thrive on building strong relationships and delivering impactful hiring strategies If so this is your opportunity to make a difference!You will work closely with your manage More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a firstclass customer service to o More...
An Architectural Technician is required to assist our Operations Commercial and Property teams through a significant period of investment improvement and change. The successful Architectural Technician will primarily be working in the commercial sector have a background in leisure and More...
An Architectural Technician is required to assist our Operations Commercial and Property teams through a significant period of investment improvement and change. The successful Architectural Technician will primarily be working in the commercial sector have a background in leisure and More...
