The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
423 Job openings in The Rank Group
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino floor. In this role youll run live table games with confidence and charisma ensuring fair play an More...
Are you a dynamic and experienced HR professional ready to partner with a renowned brand Grosvenor Casinos is seeking a multi-site Regional HR People Partner to deliver strategic and operational HR support across our venues shaping the future of our people strategy.This role will be f More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends More...
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules and provide a professionall More...
Salary 36877 per annumOpportunity to receive an annual bonusPension & Healthcare28 days annual leave increasing with serviceBalanced 40-hour work week Because we believe in work-life harmony Share of Tips Your exceptional service is recognised with a share of the tips More...
The Goliath is Back - and Bigger Than Ever! The biggest live poker tournament outside of Vegas is returning home to Grosvenor Casino Coventry from 23rd July to 4th August 2025 - and we want you to be part of the action!Were hiring multiple temporary More...
Join The Rank Group Plc as an In-House Solicitor where your expertise in employment law will help shape workplace best practices across our iconic brands.This is a fantastic opportunity to take on meaningful varied legal work in a vibrant and collaborative in-house environment - More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
In the dynamic role of a Head Cashier your responsibilities stretch far beyond the processing of transactions. Your adept leadership at the cash desk is paramount requiring a steadfast adherence to the companys security measures while simultaneously prioritising customer satisfaction. More...
Are you a dynamic and experienced HR professional ready to partner with a renowned brand Grosvenor Casinos is seeking a multi-site Regional People Partner to deliver strategic and operational HR support across our venues shaping the future of our people strategy.This role wi More...
We are looking for experienced Customer Service Advisors to join our growing Customer Service team!Step into a role where you can Work Win and Grow! You will handle queries via phone email or chat with a positive attitude identify customer needs and deliver effective soluti More...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph More...
Competitive Salary - 12.27 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends More...
The Rank Groups IT Security Team is on the lookout for an experienced Information Security Analyst to support strategic and operational security initiatives across our corporate retail and digital platforms.In this dynamic role youll be the go-to expert for day-to-day securi More...
Qualifications : To be successful in this role youll need:2 years experience as a General Manager Assistant Manager or F&B manager in a reputable branded or independent food and beverage organisationA real passion for delivering the highest standards and experience to customers.& More...
Grosvenor Casino Gloucester Road (Harrington Gardens South Kensington London SW7 4LJ)Get a buzz from creating customer experiences which excite and entertain Pride yourself on being an excellent leader able to coach and mentor teams to drive results Then weve got the perfect opportuni More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends More...
The Portfolio Executive is primarily responsible for working closely with the Portfolio manager to deliver on the needs of the content team in relation to external games stakeholders. They will work with the Portfolio Manager to analyse and report on new game and event performance and More...
Join our dynamic management accounts team at Rank Interactive where youll play a pivotal role in our ongoing centralization and development of the financial control environment. As we expand theres potential for further centralization offering exciting opportunities for growth within More...
