The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
414 Job openings in The Rank Group
Are you ready to take the reins of a bold new culinary ventureWere launching an exciting American-themed dining experience and were looking for a Head Chef to bring it to life with sizzling steaks stacked burgers and unforgettable flavours.As Head Chef youll be the driving force behin More...
Giving a high quality professional service to our customers shows them how much we value them. As a Grosvenor customer valet driver you will make that all important first and last impression on our customers as they arrive at and leave the casino.You will be responsible for parking an More...
Were turning up the heat with a bold new American-inspired menu and were looking for a Chef de Partie to help deliver it.From flame-grilled steaks to stacked burgers youll be at the heart of a fast-paced kitchen serving up flavour-packed dishes.Youll prep cook and plate with precision More...
Were launching a bold new American-style menu and were looking for a Sous Chef to help bring it to life. Think flame-grilled steaks stacked burgers and a fast-paced kitchen full of energy.Youll support the Head Chef and confidently lead the team in their absence ensuring smooth operat More...
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance More...
Grosvenor Casino Liverpool Leo (L3 4BF)We are looking for applicants to join our team as a Trainee Croupier. Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier Inspector Gaming Supervisor and even all the way up to Gen More...
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance More...
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance More...
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance More...
Competitive Salary - 12.44 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPensi More...
As an F&B Team Leader your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency ensuring every More...
Competitive Salary - 31930Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assi More...
Competitive Salary - 12.36 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends More...
As an F&B Team Leader your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency ensuring every More...
Competitive Salary - 31930Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assi More...
Competitive Salary - 31930Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assi More...
Were seeking a strategic and detail-oriented leader to take on the pivotal role of Head of Access Governance. This high-impact position sits at the heart of our IT Service Management function ensuring the confidentiality integrity and availability of our customer-facing and internal p More...
Were looking for a strategic and hands-on leader to step into the Operational Security Manager position. This role is central to ensuring the security stability and performance of our digital platforms retail venues offices and data centres. Youll lead a team responsible for moni More...
As a Gaming Supervisor youll dive headfirst into the hustle and bustle of the gaming world. Your main goal being to excite and entertain all of our customers! Youll play a pivotal role in the success of any gaming operation your primary responsibility will be to lead suppor More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
