(HQ) Project Manager

Were looking for a Project Managerwho thrives at the intersection of business technology and AI.

You will own the client onboarding journey shaping business processes EDI integrations and reporting specs while working shoulder-to-shoulder with our in-house developers to design and refine the platforms that power our operations.

As a truly AI-forward company we expect you to leverage AI fluently to compound your impact alongside a lean high-performing team.

KEY RESPONSIBILITIES

• New Development & Client Onboarding 40%
  Lead the end-to-end onboarding of new clients on our internal platforms. Gather and validate business requirements design EDI flows and report specifications and translate them into clear build-ready specs for the development team. Drive each project from kickoff to go-live ensuring delivery is on time on scope and on quality.
• Platform Operations & Maintenance 25%
  Own the day-to-day health of the platforms and integrations youve launched. Triage issues prioritize enhancements manage change requests and partner with engineering to keep everything running smoothly long after go-live so clients keep getting value not just a launch.
• Cross-functional Communication & Stakeholder Management 20%
  Act as the bridge between clients operations and our software development team. Run requirement workshops lead status reviews align expectations and turn ambiguous business conversations into structured decisions everyone can act on.
  
• Continuous Improvement & AI-Driven Innovation 15%
  Constantly look for ways to make our processes platforms and team output better faster. Leverage AI tools fluently across analysis documentation and decision-making and bring forward ideas that help our lean team punch far above its weight.

JOB QUALIFICATIONS

Education/Technical Skills

• Bachelors degree or above in Information Management Computer Science IE or related fields; PMP / Agile certifications a plus.
• Solid knowledge of EDI standards (EDIFACT X12 XML/JSON APIs) and system integration concepts.
• Skilled in writing functional specs report specs and process flows; able to read data models and basic SQL.
• Fluent use of modern AI tools (ChatGPT Claude Copilot) to accelerate analysis and delivery.

Knowledge/Work Experience

• 5 years as a PM BA or Implementation Consultant on internally developed or enterprise platforms.
• Proven track record leading client onboarding involving system integration EDI and custom reporting.
• Strong experience working with in-house dev teams across the full SDLC.
• Logistics freight forwarding or supply chain background highly preferred.

Key Behavioral Competencies

• Strong communicator and stakeholder manager who thrives in ambiguity.
• Structured thinker with sharp prioritization and a strong sense of ownership.
  
• True team player curious collaborative and comfortable challenging ideas.
  
• Growth-oriented and AI-curious; constantly raising the bar on how work gets done.

Required Experience:

IC