Sutherland

Sutherland is seeking a Sr. Associate Manager Analyst Relations. This position will lead day-to-day engagement with the analyst community across the Americas translating influencer strategy into disciplined execution. This role is accountable for managing analyst interactions that str

Sutherland is seeking a Sr. Associate Manager Analyst Relations. This position will lead day-to-day engagement with the analyst community across the Americas translating influencer strategy into disciplined execution. This role is accountable for managing analyst interactions that str

 Build good working relationships and establish rapport with customers to gain trust and understandingComplete all business functions within turnaround objectives at a high level of accuracyComplete special projects/other administrative duties as requestedConvey actions taken on insur

 Build good working relationships and establish rapport with customers to gain trust and understandingComplete all business functions within turnaround objectives at a high level of accuracyComplete special projects/other administrative duties as requestedConvey actions taken on insur

Greetings from Sutherland for Freshers and Experienced Folks!!!We are hiring candidates for International Voice Process.Job Criteria:1) Excellent verbal communication skills.2) Minimum 1 Year of experience in an International BPO.3) Freshers with Excellent communication skills.4) Shou

Greetings from Sutherland for Freshers and Experienced Folks!!!We are hiring candidates for International Voice Process.Job Criteria:1) Excellent verbal communication skills.2) Minimum 1 Year of experience in an International BPO.3) Freshers with Excellent communication skills.4) Shou

Act as a front-line interface with US customersRole involves responding to customers over the phone and resolving their inquiries.Work remote from anywhere inside Egypt after 6 MonthsMaintaining the customer experience and providing the best image to the company.Provide excellent cust

Act as a front-line interface with US customersRole involves responding to customers over the phone and resolving their inquiries.Work remote from anywhere inside Egypt after 6 MonthsMaintaining the customer experience and providing the best image to the company.Provide excellent cust

 About the Role:Were looking for friendly confident and customer-focused people to join our team as Customer Service this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer questions and pr

 About the Role:Were looking for friendly confident and customer-focused people to join our team as Customer Service this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer questions and pr

Answering customer questions and providing supportResolving issues in a calm professional and friendly wayCommunicating clearly and confidently over the phoneMaking customers feel heard valued and supportedWorking closely with your team to deliver great serviceQualifications : Fresh

Answering customer questions and providing supportResolving issues in a calm professional and friendly wayCommunicating clearly and confidently over the phoneMaking customers feel heard valued and supportedWorking closely with your team to deliver great serviceQualifications : Fresh

Responsibilities:  Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build n

Responsibilities:  Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build n

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing g

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing g

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

In this role you will handle maintenance collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries analyzing payment history/notes and communicating statuses to customers. Our hours of operation are Monday-F

In this role you will handle maintenance collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries analyzing payment history/notes and communicating statuses to customers. Our hours of operation are Monday-F

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo for a Customer Service this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction. Your day-to-d

This is a full-time on-site role located in Cairo for a Customer Service this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction. Your day-to-d

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

About the RoleWere looking for friendly confident and customer-focused people to join our team as Customer Service Specialists. In this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer qu

About the RoleWere looking for friendly confident and customer-focused people to join our team as Customer Service Specialists. In this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer qu

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w

Sutherland is seeking an experienced Mail Operations/SOC/email Abuse Manager!This position is onsite based in Cairo or Alexandria Egypt. In this role you will drive client success delivery excellence and strategic growth for email operations spam/abuse mitigation along with Trust & Sa

Sutherland is seeking an experienced Mail Operations/SOC/email Abuse Manager!This position is onsite based in Cairo or Alexandria Egypt. In this role you will drive client success delivery excellence and strategic growth for email operations spam/abuse mitigation along with Trust & Sa

*For Pooling Purposes*Role Summary:Lead a team of analysts managing email operations spam/abuse mitigation and Trust & Safety workflows ensuring operational excellence in a 24x7 environment.Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are

*For Pooling Purposes*Role Summary:Lead a team of analysts managing email operations spam/abuse mitigation and Trust & Safety workflows ensuring operational excellence in a 24x7 environment.Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are

*For Pooling Purposes*Role Summary:Drive client success delivery excellence and strategic growth for email operations spam/abuse mitigation and Trust & Safety programs.Key Responsibilities:Serve as the primary client interface managing governance reporting and strategic alignment.Over

*For Pooling Purposes*Role Summary:Drive client success delivery excellence and strategic growth for email operations spam/abuse mitigation and Trust & Safety programs.Key Responsibilities:Serve as the primary client interface managing governance reporting and strategic alignment.Over

Sutherland is seeking a reliable and attentive person to join us as Associate-Facilities - Facility & Property Management. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to

Sutherland is seeking a reliable and attentive person to join us as Associate-Facilities - Facility & Property Management. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to