Sutherland

About the RoleWe are seeking a highly analytical and detail-oriented Process & Business Analyst to support operational excellence initiatives for a global technology client. This role is critical in identifying process improvement opportunities mapping workflows and driving reengineer

About the RoleWe are seeking a highly analytical and detail-oriented Process & Business Analyst to support operational excellence initiatives for a global technology client. This role is critical in identifying process improvement opportunities mapping workflows and driving reengineer

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

About the RoleWe are seeking a skilled and detail-oriented Reporting & Data Analyst to join our operations team supporting a global technology client. This role is essential for transforming data into actionable insights that drive operational efficiency and client satisfaction. The i

About the RoleWe are seeking a skilled and detail-oriented Reporting & Data Analyst to join our operations team supporting a global technology client. This role is essential for transforming data into actionable insights that drive operational efficiency and client satisfaction. The i

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet ex

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet ex

The Graphic Designer will create visual assets for internal and external employer branding campaigns while supporting video projects when needed. This role focuses primarily on graphic design but requires a solid understanding of video editing to produce versatile impactful content.Yo

The Graphic Designer will create visual assets for internal and external employer branding campaigns while supporting video projects when needed. This role focuses primarily on graphic design but requires a solid understanding of video editing to produce versatile impactful content.Yo

Lead High-Performing TeamsOversee daily operations ensuring KPIs such as CSAT Quality Productivity Resolution Rate and Attendance are consistently achieved.Monitor performance metrics and initiate targeted coaching or corrective actions when needed.Drive Operational ExcellenceAnalyze

Lead High-Performing TeamsOversee daily operations ensuring KPIs such as CSAT Quality Productivity Resolution Rate and Attendance are consistently achieved.Monitor performance metrics and initiate targeted coaching or corrective actions when needed.Drive Operational ExcellenceAnalyze

Demographic changes (e.g. address name email authorized to speak with)Answering collection calls originated by customer (Inbound) and originate phone calls to borrowers residence and place of business on LiveVox software (Outbound) for the purpose of using real time payment methods (i

Demographic changes (e.g. address name email authorized to speak with)Answering collection calls originated by customer (Inbound) and originate phone calls to borrowers residence and place of business on LiveVox software (Outbound) for the purpose of using real time payment methods (i

As a Sales and Tech Lead you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue.Leads in this role get to: Empower the Work:Provide Sales and Support to team members through: Updating the team on a need-to-know

As a Sales and Tech Lead you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue.Leads in this role get to: Empower the Work:Provide Sales and Support to team members through: Updating the team on a need-to-know

Overview We are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of conta

Overview We are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of conta

We are looking for Project Managers who want to benefit from a great Onboarding program work environment job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world. The Project

We are looking for Project Managers who want to benefit from a great Onboarding program work environment job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world. The Project

Information Technology or a related field (or equivalent practical experience).Minimum 5 years of experience in Incident Management within an ITSM environment.Strong understanding of ITIL processes and service delivery frameworks (ITIL certification preferred).Proficiency with ITSM t

Information Technology or a related field (or equivalent practical experience).Minimum 5 years of experience in Incident Management within an ITSM environment.Strong understanding of ITIL processes and service delivery frameworks (ITIL certification preferred).Proficiency with ITSM t

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.Influence the Lives of Others: Coach and mentor Consult

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.Influence the Lives of Others: Coach and mentor Consult

Sutherland Mortgage Services Inc. is seeking an experienced and motivated individual to join our Mortgage Leadership team in Tulsa OK! The ideal candidate will possess exceptional management and mortgage servicing skills with excellent communication abilities. The Team Manager will be

Sutherland Mortgage Services Inc. is seeking an experienced and motivated individual to join our Mortgage Leadership team in Tulsa OK! The ideal candidate will possess exceptional management and mortgage servicing skills with excellent communication abilities. The Team Manager will be

IHRE AUFGABEN:Telefonbasierter Verkauf & Beratung: Aktive Beratung von Kunden am Telefon zu Produkten und Dienstleistungen eines führenden europäischen Telekommunikationsanbieters Nr. 1 in Deutschland und Europa.Umsatzsteigerung: Erreichen von Verkaufszielen durch unser unbegrenztes

IHRE AUFGABEN:Telefonbasierter Verkauf & Beratung: Aktive Beratung von Kunden am Telefon zu Produkten und Dienstleistungen eines führenden europäischen Telekommunikationsanbieters Nr. 1 in Deutschland und Europa.Umsatzsteigerung: Erreichen von Verkaufszielen durch unser unbegrenztes

As a Sales and Tech Lead you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue.Leads in this role get to: Empower the Work:Provide Sales and Support to team members through: Updating the team on a need-to-know

As a Sales and Tech Lead you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue.Leads in this role get to: Empower the Work:Provide Sales and Support to team members through: Updating the team on a need-to-know

We are looking for a Reports Analyst. Should be analytical and an excellent communicator with quantitative skills.Our most successful candidates will have:    Bachelor/Masters degree preferred but not required.    Proficient in MS Office applications.    Ability to work with minimum s

We are looking for a Reports Analyst. Should be analytical and an excellent communicator with quantitative skills.Our most successful candidates will have:    Bachelor/Masters degree preferred but not required.    Proficient in MS Office applications.    Ability to work with minimum s

As a Data Engineer within our Enterprise Data and Analytics team youll be at the forefront of a company-wide digital transformation. Were looking for a forward-thinking engineer who brings deep technical expertise and a passion for building scalable AI-ready data this role youll arch

As a Data Engineer within our Enterprise Data and Analytics team youll be at the forefront of a company-wide digital transformation. Were looking for a forward-thinking engineer who brings deep technical expertise and a passion for building scalable AI-ready data this role youll arch

The engineers should be fully hands-on and should be proficient in more than one programming languages (C#/Java/Python) and JavaScript. The role requires the candidate to implement scalable applications. This requires experience and expertise of latest cloud-based architecture pattern

The engineers should be fully hands-on and should be proficient in more than one programming languages (C#/Java/Python) and JavaScript. The role requires the candidate to implement scalable applications. This requires experience and expertise of latest cloud-based architecture pattern

Your Responsibilities:Respond promptly to HR-related inquiries via phone and email.Log and manage queries using internal ticketing systems.Provide information and clarification on HR policies benefits procedures and more.Maintain high standards of service quality professionalism and c

Your Responsibilities:Respond promptly to HR-related inquiries via phone and email.Log and manage queries using internal ticketing systems.Provide information and clarification on HR policies benefits procedures and more.Maintain high standards of service quality professionalism and c