Service Jobs in Colombo

Key responsibilities & Accountabilities* Serve as the first point of contact for users seeking technical assistance at the Tech Bar* Diagnose and resolve hardware and software issues on various devices including laptops desktops and mobile devices. * Provide support for operating systems application...

The Service Delivery Engineer (SDE) is responsible for providing technical expertise to the Managed Services Department. The Service Delivery Engineer (SDE) is responsible for providing technical expertise to the Managed Services Department. This department consists of the Service Desk Cloud Service...

We are looking for a proactive IT Service Desk Administrator to deliver fast reliable first-line and second-line IT support across a global environment. This role requires someone who is passionate about service excellence confident in handling Microsoft 365 and endpoint administration and comfortab...

About the Client Our client is a well-established Sri Lankan company specializing in consumer electronics and home appliances. With over four decades of industry experience the company represents leading global brands and is known for delivering reliable high-quality products and exceptional custome...

Company Overview A fast-growing Australian mobile car detailing service expanding operations with a back-office in Sri Lanka. The company prides itself on excellent customer service and is seeking international talent to support its Australian client base during local business hours. This dynamic au...

key Responsibilities Drive continuous improvement across all Technology service management processes and functionsWork closely with various teams service owners and business stakeholders to identify areas for process improvementImprove efficiency and enhance customer experience using Automation and...

This role is focused on driving continuous improvement across all Technology Service Management processes. The individual will work collaboratively with service owners cross-functional teams and business stakeholders to identify and implement process enhancements. A key part of the role is leveragin...

Key responsibilities & Accountabilities:* Serve as the first point of contact for users seeking technical assistance at the Tech Bar. * Diagnose and resolve hardware and software issues on various devices including laptops desktops and mobile devices. * O365 license administration * Tracking purchas...

Serve as the first point of contact for users seeking technical assistance at the Tech and resolve hardware and software issues on laptops desktops and mobile devices. Provide support for operating systems applications and network-related problems. Assist users with setting up and configuring IT eq...

Finance Executive - Shared Service CentreAre you GOOD AT working with NUMBERSCan you INTERPRET the story behind numbersAre you a TEAM PLAYER with high level of learning agilityCan you TAKE THE CHALLENGE of maintaining financial standards and internal controlsRESPONSIBILITIESCompliance of GL entries...

IFS Service Management is the market leading service management solution a leader in the Gartner Magic Quadrant for the 5th consecutive time.  Our solution empowers our customers to deliver service excellence and optimize workforce efficiency allowing them to embrace Service as a strong and profitab...

Key responsibilities & Accountabilities:* Interact with customers to provide information in response to inquiries about Proactive * Ensure customer satisfaction and provide professional customer support. * Provide support and guidance to insureds to understand and mitigate respective risks. * Keepin...

TSTS Role Definitionyou will be a vital part of the technology team delivering bespoke systems that provide Client with a competitive advantage in a dynamic marketplace. Working within the Technology Operations team your role is to offer enhanced support to both internal and external will be respon...

Deep understanding of ServiceNow functionality including ITSM ITOM ITBM and other modulesProficiency in ServiceNow scripting languages such as JavaScript GlideScript and JellyExperience with ServiceNow integrations including REST APIs MID Servers and Web ServicesStrong problem-solving skills and the...

The Service Desk Manager manages the daily operations of the service desk team performance ensuring global customer service standards are maintained and improved. The ideal candidate has excellent interpersonal and situation management skills along with excellent analytical and troubleshooting skill...