Customer Service Lead
Customer Service Lead
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
TSTS Key Responsibilities and AccountabilitiesEngage with customers to provide information and respond to inquiries about Proactive servicesEnsure high levels of customer satisfaction through professional supportProvide guidance to insureds to help understand and mitigate risksMaintain accurate records of customer interactions transactions and feedbackCommunicate effectively and credibly with clients and brokersOffer feedback on the efficiency of customer service processesBuild and maintain positive relationships with Proactive teamsSkills and AbilitiesAbility to work independently and collaboratively as part of a teamKnowledge and ExperienceProven experience in a customer service or customer-facing role is essential
Employment Type
Full-Time
Key Skills
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