Service Engineering Jobs in Colombo

The Service Delivery Engineer (SDE) is responsible for providing technical expertise to the Managed Services Department. The Service Delivery Engineer (SDE) is responsible for providing technical expertise to the Managed Services Department. This department consists of the Service Desk Cloud Service...

Key ResponsibilitiesDevelop and deploy machine learning models for analytics and data to support business strategy and solutions to improve financial service with engineering and business teamsMaintain data pipelines and support real-time machine learning to enhance risk assessment and fraud in...

About the Client: Our client is a reputed organization in the technology and solutions industry dedicated to delivering exceptional customer experiences through innovative products and reliable after-sales support. The company values proactive communication teamwork and service excellence to build l...

We are delighted to be seeking a Customer Support Manager reporting to the regional this role you will be the conductor of our Customer experience orchestrating people process and prioritization so our customers receive swift empathetic and high quality resolutions. Youll coach the team set clear o...

We are delighted to be seeking a Customer Support Consultant.  You will have the unique opportunity to be the voice of our product and the frontline advocate for our customers. This role directly shapes our clients experience satisfaction and loyalty. By delivering fast empathetic and effective supp...

Maash is building the next generation of global payments infrastructure simple fast and borderless. We are on a mission to make stablecoin payments seamless for users and businesses. As an early-stage startup we move fast experiment boldly and ship products that make a difference.Joining Maash means...

Key Responsibilities Respond to customer enquiries and incidents with empathy accuracy and professionalism. Manage BAU (business-as-usual) tasks efficiently ensuring service levels are met. Escalate complex issues appropriately and follow through to resolution. Maintain compliance with regulatory st...

Key ResponsibilitiesDevelop and deploy machine learning models for analytics and data to support business strategy and solutions to improve financial service with engineering and business teamsMaintain data pipelines and support real-time machine learning to enhance risk assessment and fraud in...

Key ResponsibilitiesDevelop and deploy machine learning models for analytics and data to support business strategy and solutions to improve financial service with engineering and business teamsMaintain data pipelines and support real-time machine learning to enhance risk assessment and fraud in...

Key ResponsibilitiesLead and motivate a team of customer service professionals to deliver high-quality daily BAU operations ensuring timely and effective resolution of customer queries and strong people management skills including coaching performance reviews and team compliance with industry reg...

Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelManagerJob Description & SummaryA career within Information Technology Risk Assurance services will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a h...

Key responsibilities & Accountabilities:* Interact with customers to provide information in response to inquiries about Proactive * Ensure customer satisfaction and provide professional customer support. * Provide support and guidance to insureds to understand and mitigate respective risks. * Keepin...