Identify Training Jobs in Colombo
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Process Trainer (bpo/kpo)
Virtusa
Colombo - Sri Lanka
Training Delivery Conduct new hire training (induction tools and process knowledge). Facilitate refresher sessions based on TNI inputs from QA and Operations teams. Deliver calibration & alignment workshops for auditors and operations. Conduct train-the-trainer (TTT) sessions for SMEs/peer mentors.C...
Quality Assurance Manager
Mindplus (pvt) Ltd
Colombo - Sri Lanka
Join a leading travel company with a high-performing contact centre that delivers exceptional service and sales support to customers worldwide. We are seeking an experienced Quality & Performance Manager to lead our contact centre QA function ensuring service excellence sales conversion optimisation...
