Guest Service Jobs in Sri Lanka

 Provide comprehensive administrative and clerical support to the Director of F&B and F&B ManagerPromptly reply to guest inquires and restaurant reservationCoordinate inter-resort communication and documentation between F&B departments.Assist in preparing reports presentations and performance data (...

Support the overall Food & Beverage operation of the resort to maximize guest satisfaction team member performance and business results.Promote and ensure guest satisfaction through excellent service and high-quality products.Develop and maintain a strong team environment through effective leadershi...

As a Room Service Order Taker you will be responsible for taking guest orders for in-room dining accurately relaying them to the kitchen and ensuring timely delivery. You will also handle inquiries assist with menu recommendations and maintain a high level of service excellence to create a memorable...

DescriptionJOB SUMMARYFunctions as the primary strategic business leader of the property with responsibility for all aspects of the operation including: managing general property performance managing and sustaining sales and marketing strategy managing profitability managing revenue generation and d...

You will support the overall operation of the resort to maximize guest satisfaction team member performance and business results. Your key duties and responsibilities are to minimise costs. You will manage the day-to-day operation cost accounting. Further you will adhere to all cost control procedur...

DescriptionJOB SUMMARYEntry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen including food production; purchasing and kitchen sanitation. Position contributes to...

DescriptionJOB SUMMARYEntry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen including food production; purchasing and kitchen sanitation. Position contributes to...

DescriptionJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial...

DescriptionJOB SUMMARYExhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads developm...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Assists in the daily supervision restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

DescriptionPOSITION SUMMARYComplete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist. Set up...

Shangri-La Group Sri LankaShangri-La Hotel Colombo overlooks the Indian Ocean in the heart of the business district with direct access to the most extensive international shopping mall in Sri Lanka Shangri-Las own One Galle Face Mall. The hotel offers the finest accommodation in Colombo an exciting...

DescriptionPOSITION SUMMARYProvide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation coordinating wit...

DescriptionPOSITION SUMMARYDirect and assist Stewards in order to make clean up more efficient. Ensure water temperature and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with nee...

DescriptionJOB SUMMARYEntry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen including food production; purchasing and kitchen sanitation. Position contributes to...

DescriptionPOSITION SUMMARYWash mop and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local o...

DescriptionPOSITION SUMMARYConduct investigations and gather evidence related to theft/fraud or lost items noise complaints assault complaints food poisoning complaints and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information re...

Develop and maintain restaurant cuisine concepts ensuring high standards for food preparation and presentation. Recommend menu changes based on seasonal availability.Achieve department budget goals and minimise food cost through proper preparation inventory management and control systems.Adhere to A...