Customer Focused Jobs in Sri Lanka

About the Client Our client is a leading engineering solutions provider with extensive industry experience delivering innovative and sustainable solutions across industrial energy automation and infrastructure sectors. Known for technical excellence and customer-focused service the company supports...

Key ResponsibilitiesSupports the establishment and management of Service Level Agreements (SLAs) ensuring consistent and high-quality service deliveryContinuously improves IT and network service performance to enhance end-user satisfactionTracks routes and resolves incidents by coordinating with app...

Overview We are seeking a professional and customer-focused Senior Executive Public Relations to manage customer relationships handle complaints and grievances and ensure a high standard of customer service. The ideal candidate will serve as the primary point of contact for customer concerns workin...

Overview We are seeking an experienced Senior Network Security Engineer to provide technical leadership operational support and service excellence across managed network and security environments. This role requires a highly customer-focused professional who can take ownership of complex incidents d...

Overview: Seeking a motivated and target-driven Sales Executive with experience in the automobile automotive accessories or spare parts sector. The role focuses on driving sales expanding the customer base and maintaining strong client relationships. Key Responsibilities: Promote and sell vehicle...

Overview The Senior Manager Product Marketing and Brand at Axonect is responsible for leading the Product Marketing and Creative functions to drive product awareness adoption market positioning sales enablement and brand consistency across all customer and market-facing touchpoints. This role is a...

Overview The Manager Product Marketing at Axonect is responsible for planning and executing product marketing initiatives that support product awareness market positioning customer engagement sales enablement lead generation and product adoption. This role focuses on developing go-to-market plans...

Overview The Manager Digital Marketing and Inside Sales at Axonect is responsible for planning executing and optimizing digital marketing lead generation account-based marketing CRM pipeline management and inside sales initiatives that support business growth customer acquisition and revenue pipeli...

DescriptionCategory Manager - Bakery & Hot FoodsJob Responsibilities:Define and lead category strategy for prepared food (Bakery Hot Food Pizza Sushi etc.)Develop innovative and customer-focused product ranges and menusDeliver sales margin and stock targetsManage recipe costing and portion control f...

About the client Our client is a well-established organization in the logistics and freight forwarding industry recognized for delivering reliable and efficient shipping and supply chain solutions across international markets. Job Overview We are seeking a driven and customer-focused professional to...

About the client Our client is a market leader in the ceramic wall and floor tile industry recognized for design excellence innovation and superior quality. With over four decades of industry leadership and a strong presence across Sri Lanka the company continues to redefine industry standards while...

Ever since we started in 2007 Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. Its why weve become the #1 home solar and battery company in America. Today were on a mission to change the way the world interacts with energy and were building a company and brand t...

Overview We are looking for a customer-focused professional to manage the final stage of the vehicle delivery process. This role involves coordinating with internal teams handling customer interactions and ensuring a smooth and positive delivery experience. Key Responsibilities Manage the end-to-e...

About the Client Our client is a well-established hospitality organization known for delivering exceptional guest experiences and high-quality service standards. The company operates in a vibrant and professional environment offering opportunities for growth while maintaining a strong focus on cust...

About the Client Our client is a BPO organization providing professional customer support solutions. They are currently seeking an Associate Customer Service professional to join their team. About the Role As an Associate Customer Service professional you will be the first point of contact for custo...

DescriptionCategory Manager Bakery & Hot FoodResponsible for developing and managing a high-quality fresh food range that offers strong value to customers while ensuring sustainable business performance of key categories of prepared food.Key ResponsibilitiesDefine and lead category strategy for pre...

DescriptionCategory Manager Fresh Food Frozen & DairyResponsible for developing and managing a high-quality fresh food range that offers strong value to customers while ensuring sustainable business performance of key categories including Produce Meat Fish Poultry Dairy and Frozen foods.Key Respons...

About our Client A subsidiary of a renowned real estate developer this company is behind one of Colombos premier mixed-use developments including a state-of-the-art lifestyle mall. Spanning over 200000 square feet the mall offers an unparalleled range of shopping entertainment and dining experiences...