Executive – Customer Delivery

Skaleart

Job Location:

Colombo - Sri Lanka

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Overview

We are looking for a customer-focused professional to manage the final stage of the vehicle delivery process. This role involves coordinating with internal teams handling customer interactions and ensuring a smooth and positive delivery experience.

Key Responsibilities

Manage the end-to-end vehicle delivery process to customers.
Coordinate delivery timelines with internal teams (sales finance registration service etc.).
Communicate delivery updates clearly to customers.
Demonstrate vehicle features and assist during handover.
Handle customer queries and ensure a seamless experience.
Maintain accurate records and documentation.

Requirements

Bachelors degree in Management or a related field (preferred).
Minimum 2 years of experience in customer service (automotive industry is a plus).
Experience in vehicle delivery operations is an advantage.
Strong communication and interpersonal skills.
Good attention to detail and organizational skills.

Overview We are looking for a customer-focused professional to manage the final stage of the vehicle delivery process. This role involves coordinating with internal teams handling customer interactions and ensuring a smooth and positive delivery experience. Key Responsibilities Manage the end-to-e...