Customer Engagement Jobs in Sri Lanka

We are seeking a GenAI & AI Ops Engineer to build operate and optimize AI-powered customer engagement systems using Google Cloud Contact Center AI (CCAI) and Generative AI role focuses on ensuring the reliability scalability and performance of conversational AI solutions including Dialogflow CX vir...

Customer Life Cycle ManagementDevelop and implement comprehensive customer life cycle strategies to maximise lifetime value using upsell and cross-sell tools.Segment the customer base and define targeted initiatives for acquisition onboarding upselling and cross-selling.Analyze customer behaviour pr...

We support peace and prosperity by building connections understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education arts culture language and creativity.Working with people in over 200 countries and territories we are on th...

The CompanyWe create intelligent solutions that drives growth and increased productivity combining industry expertise technological capabilities and a human-centred approach to help businesses evolve from thinking digital to being digital. Our platform delivers rich-media Vision AI driven in-app cus...

The CompanyWe create intelligent solutions that drives growth and increased productivity combining industry expertise technological capabilities and a human-centred approach to help businesses evolve from thinking digital to being digital. Our platform delivers rich-media Vision AI driven in-app cus...

Microsoft Dynamics 365 Developer Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Jo...

Dynamics 365 & Power Platform Solution Architect Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine wh...

Key Responsibilities: Team Leadership & Configuration OversightEstablish a streamlined workflow to ensure tasks are being received and assigned to team members based on skills and capacity Utilize Kyriba project management tools to ensure status updates and client communications are seamless Lead a...

Key Responsibilities:Team Leadership & Configuration OversightEstablish a streamlined workflow to ensure tasks are being received and assigned to team members based on skills and capacity. Utilize current project management tools to ensure status updates and client communications are seamless. Lead...

Key Responsibilities: Team Leadership & Configuration OversightEstablish a streamlined workflow to ensure tasks are being received and assigned to team members based on skills and capacity Utilize Kyriba project management tools to ensure status updates and client communications are seamless Lead a...

DescriptionHaycarb PLC a member of the Hayleys Group is a global leader in coconut shell-based activated carbon manufacturing. We operate in key international markets with manufacturing facilities in Sri Lanka Thailand and Indonesia and marketing offices in the USA Australia and Sri Lanka our manuf...