Application Support Jobs in Colombo

Key Responsibilities Provide initial triage logging and resolution for Level 1 IT incidents and service requests received via the Service DeskAssist in maintaining accurate records of IT assets and configurations within the Configuration Management Database (CMDB)Follow defined processes for inciden...

Key Responsibilities Responsible for the stability of mission-critical deploymentsLead the team to attend to and provide workarounds/fixes for issues in applications and system services within strict SLAsLead the team to troubleshoot/investigate issues in application and system componentsReview/Prep...

We are delighted to be seeking an Application Support Manager reporting to the regional this role you will be the conductor of our Customer experience orchestrating people process and prioritization so our customers receive swift empathetic and high quality resolutions. Youll coach the team set cle...

We are delighted to be seeking an Application Support Consultant.  You will have the unique opportunity to be the voice of our product and the frontline advocate for our customers. This role directly shapes our clients experience satisfaction and loyalty. By delivering fast empathetic and effective...

As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues and to improve process and the app...

MAIN RESPONSIBILITIES Be responsible for stability of mission critical deployments.Lead the team to attend to and provide workarounds/fixes for issues in applications and system services within strict SLAs.Lead the team to troubleshoot/investigate issues in application and system components.Review/P...

Job Purpose To ensure continuous availability and optimal performance of business-critical applications by developing supporting troubleshooting and maintaining software systems. The role bridges development and operations helping eliminate or minimize disruptions to business operations. Key Respons...